Customer service from cigarcaddy.com

03-09-2009, 11:00 AM

Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?

03-09-2009, 11:02 AM

Quote:

Originally Posted by SonOfNone

Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?

Jamie and his team are absolutely class acts, great BOTLs!

03-09-2009, 11:19 AM

I would like to add an experance I had with Josh and Cigar Caddy.

I won a 10ct in a raffle Fred (macms) and the Front Range HERFer's had a while ago for the troops. Caddy arrived and one of the latches did not work all that well. Made a phone call to tell them of this and without hesitation Josh offer to send me a replacement. No questions asked. Can't argue with that kind of service.

Cigar Caddy customer and promoter for life.

zmancbr · 03-09-2009, 12:28 PM

Quote:

Originally Posted by LordOfWu

Jamie and his team are absolutely class acts, great BOTLs!

You can beat the service or the products they sell!

Dukeuni · 03-09-2009, 01:19 PM

I have a 5 ct. Cigar Caddy, and it is almost perfect. The quality of the product is top notch. The only thing I need now is some thicker foam (so some of the smaller cigars don't move up and down as much). I think the newer models have thicker foam though.

Sauer Grapes · 03-09-2009, 03:43 PM

I've heard nothing but wonderful things about Cigar Caddy's CS. That being said, I doubt I'll ever have to talk to them as well as mine is made.

WildBlueSooner · 03-09-2009, 05:06 PM

I will be buying one soon based on the reputation they have here.

03-09-2009, 11:00 AM	#1
SonOfNone Guest Posts: n/a	Customer service from cigarcaddy.com Ok, I just got off the phone with Josh at www.cigarcaddy.com and all I have to say is WOW!!! Not only is he shipping my order today but throwing in a few things for my guys! It was a absurd order of just about everything that Cigar Caddy offers on there site but hey "who doesn't need a little protection"?

03-09-2009, 11:19 AM	#3
ahc4353 Guest Posts: n/a	Re: Customer servie from cigarcaddy.com I would like to add an experance I had with Josh and Cigar Caddy. I won a 10ct in a raffle Fred (macms) and the Front Range HERFer's had a while ago for the troops. Caddy arrived and one of the latches did not work all that well. Made a phone call to tell them of this and without hesitation Josh offer to send me a replacement. No questions asked. Can't argue with that kind of service. Cigar Caddy customer and promoter for life.

03-09-2009, 01:19 PM	#5
Dukeuni RIP CS Join Date: Oct 2008 Location: Fields of rolling wheat Posts: 509 Trading: (32)	Re: Customer servie from cigarcaddy.com I have a 5 ct. Cigar Caddy, and it is almost perfect. The quality of the product is top notch. The only thing I need now is some thicker foam (so some of the smaller cigars don't move up and down as much). I think the newer models have thicker foam though.

03-09-2009, 03:43 PM	#6
Sauer Grapes Snatchin' yo people up Join Date: Oct 2008 Posts: 2,235 Trading: (44)	Re: Customer servie from cigarcaddy.com I've heard nothing but wonderful things about Cigar Caddy's CS. That being said, I doubt I'll ever have to talk to them as well as mine is made.

03-09-2009, 05:06 PM	#7
WildBlueSooner I'm nuts for the place Join Date: Feb 2009 First Name: James Location: Lexington, KY Posts: 3,322 Trading: (19)	Re: Customer servie from cigarcaddy.com I will be buying one soon based on the reputation they have here. __________________ "To dilute the will to win is to destroy the purpose of the game. There is no substitute for victory"-- Douglas MacArthur