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Old 10-17-2016, 02:32 PM   #1
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Default That was weird

So I bought a Honeywell thermostat that can be controlled over the Internet to replace the Honeywell thermostat that was installed 17 years ago. I followed the instructions and double checked by calling customer support. Things didn't work as anticipated so I sent in a customer service request from the web site.

Today I got a response, in French, to my request. Google translate shows that the response was stating that they solved my problem and did I want to rate their performance. I did not receive any information related to my problem, so I gave this feedback:

"Your email to me indicated a basic lack of understanding regarding customer service. By closing an open customer service ticket with no resolution, you believe that you should receive accolades. Good luck with that. I'm buying a different smart thermostat. I rate you zero."

Off I go to Best Buy to say bad things about Honeywell. I doubt very much that the employees at my local Best Buy can spell 'Honeywell' so it won't do much good. Fortunately, I can return the product for any reason within 2 weeks.

But I am not bitter.
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Old 10-17-2016, 02:50 PM   #2
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Default Re: That was weird

Cela pue vraiment, ce service nul. Je ne peux qu'espérer que vous avez envoyé votre réponse en russe. Ou peut-être même Klingon.
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Old 10-17-2016, 02:54 PM   #3
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Default Re: That was weird

Votre mère était une pute et ton père sentait sureau
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Old 10-17-2016, 02:56 PM   #4
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Je l'ai utilisé un Windtalker.
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Old 10-17-2016, 02:59 PM   #5
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Default Re: That was weird

je suis content pour toi
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Old 10-17-2016, 03:45 PM   #6
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Default Re: That was weird

Hey! I'm not running this thread through Google translator engine
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Old 10-17-2016, 03:52 PM   #7
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Default Re: That was weird

I am
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Old 10-17-2016, 03:57 PM   #8
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Default Re: That was weird

Il est votre fil. Vous pouvez faire ce que vous voulez

Ratz! Je me suis retrouvé dans cette traduction ordures
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Old 10-17-2016, 04:45 PM   #9
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Default Re: That was weird

Dites-leur de manger un pénis.
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Old 10-17-2016, 05:12 PM   #10
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Omellett du fromage
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Old 10-17-2016, 05:22 PM   #11
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Default Re: That was weird

Quote:
Originally Posted by icehog3 View Post
Dites-leur de manger un pénis.
Je pense que ce que votre patron de travail
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Old 10-17-2016, 05:38 PM   #12
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Default Re: That was weird

Quote:
Originally Posted by MarkinCA View Post
Je pense que ce que votre patron de travail
You think that my work boss?
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Old 10-17-2016, 06:02 PM   #13
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Default Re: That was weird

Quote:
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You think that my work boss?
Did I ever tell you that I failed Beginning French?
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Old 10-17-2016, 09:14 PM   #14
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Default Re: That was weird

Quote:
Originally Posted by MarkinCA View Post
Did I ever tell you that I failed Beginning French?
Oui?
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Old 10-18-2016, 10:20 AM   #15
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Default Re: That was weird

Shenanigans aside, take a serious look at the EcoBee3. We've had one for about six months and we are incredibly happy with it. You can adjust if from the internet. With the app you can do it from your phone or smart watch. And if you're an Apple user it is compatible with the new Apple Home stuff.

Also I discovered coincidently that the app for the wireless meat thermometer I use for my smoker is compatible with it as well
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Old 10-18-2016, 12:13 PM   #16
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Default Re: That was weird

Hey, Ecobee 3.
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Old 10-18-2016, 01:12 PM   #17
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Default Re: That was weird

8th grade Franch lab keeps running through my head:

Ou est Sylvie?
Ou est Sylvie?

A la picine.
A la picine.

Sorry about your Honeywell issues, Mr. Mark - we have them throughout the house and like them a great deal. Being able to control temps remotely is fantastic!
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Old 10-18-2016, 01:15 PM   #18
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Default Re: That was weird

Got it all installed and working. Broke a wire in the furnace yesterday, so had the pros out at oh-dark-30 today so that I would still make it to class on time.
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Old 10-19-2016, 12:03 PM   #19
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Cheese



also it could have been worse, you could have gotten a reply like this woman...



http://losangeles.cbslocal.com/2016/...edia-employee/
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