Pale horse cap & patch gb is cancelled

macms · 03-23-2009, 04:26 PM

THE PALE HORSE CAP & PATCH GB IS CANCELLED

In February I was told that the Pale Horse patch was doable via a phone conversation with a representative to discuss my expectations for the final product. I was assured there wouldn't be any problems producing this patch and then was provided a quote for 300 patches.

Date: February 26, 2009 5:47:48 AM MST
To: fred.tolson@gmail.com

Hello Fred,

Thank you for honoring us with your business.

Please review the prices below, and if you find them satisfactory, please contact us at your earliest convenience by phone or by email and we will have one of our graphic artists create a full color proof of your design for your approval.

Here is the pricing for your patches:

Qty: *******************300
Embroidery %: *******100%
Backing: ***************Velcro
Border: ****************Hot Cut
Size: ******************2.5"

And then today when I tried to place the order I received this email!

Date: March 23, 2009 3:32:45 PM MDT
To: fred.tolson@gmail.com

Fred,

Unfortunately this design is too detailed and has too much text for patch at the size required. This would have to be at least 4" and would not work for a cap. We would recommend doing direct embroidery on the cap as it would be easier to embroider.

Let me know if you have any questions.

Thanks,

I'm assuming what happened was the salesperson BS me to get my business and the production people stopped the train. I/we were betrayed.

I will begin refunding everyones money immediately and those who have sent checks I haven't deposited I will return them to you immediately upon receipt.

I'm stunned and deeply disappointed by this development. I'm sorry this has happened and I apologize to all of you for this inconvenience.

Fred

03-23-2009, 04:32 PM

That totally sucks ass. That company ****ing sucks.

WildBlueSooner · 03-23-2009, 04:33 PM

Quote:

Originally Posted by Darrell

Thanks totally sucks ass. That company ****ing sucks.

what a bunch of assholes

03-23-2009, 04:37 PM

That sucks I sent you off a MO today for 16 dollars so I dont really know how you could refund it so mabey I will buy the sticks of the vegas 5 a's and I will send you the diffrence if you could PM me and we can work something out thanks Josh

macms · 03-23-2009, 04:43 PM

I'm not thinking very clearly. I forgot to add that if you accept FayFay PM me your addy and I will refund your money immediately. PLEASE INCLUDE your real name in your PM so that I can cross match this with the store DB. If your payment is in transit I will simply return your check. If you sent a M.O. I will cash it and either FayFay or send you your refund. Thanks.

Those who have already paid me via FayFay I have your addy and I will begin refunding immediately.

NO ONE WILL INCUR ANY FEES FOR THIS.

macms · 03-23-2009, 04:46 PM

Quote:

Originally Posted by Stonewall

That sucks I sent you off a MO today for 16 dollars so I dont really know how you could refund it so mabey I will buy the sticks of the vegas 5 a's and I will send you the diffrence if you could PM me and we can work something out thanks Josh

Thank you Josh, but I would rather refund everyones money according to my post to keep this simple and trackable on my end. Again thank you. Dam nice.

Mugen910 · 03-23-2009, 04:48 PM

that blows...thanks for the effort fred.

dunng · 03-23-2009, 05:04 PM

Damn sales guys!

Thanks for trying though!

macms · 03-23-2009, 05:11 PM

Everyone who previously paid via FayFay have now been refunded.

dunng · 03-23-2009, 05:14 PM

Rec'd!

DPD6030 · 03-23-2009, 05:23 PM

Quote:

Originally Posted by WildBlueSooner

what a bunch of assholes

03-23-2009, 05:59 PM

No problem bro sorry to hear about your troubles we all know you were trying to do a great thing for the troops. So I have come to a decision, I don't want my money back just add it to a donation for the troops buy them some sticks with the cash or what ever they need ok, its all good with me it is the least I can do and you don't need anymore headache. Just cash it and put it to the troops or in a account to help you with your losses I know you must have come up with some in this deal with shysters like that!!! thanks for trying

Josh

macms · 03-24-2009, 10:35 AM

Quote:

Originally Posted by macms

I'm not thinking very clearly. I forgot to add that if you accept FayFay PM me your addy and I will refund your money immediately. PLEASE INCLUDE your real name in your PM so that I can cross match this with the store DB. If your payment is in transit I will simply return your check. If you sent a M.O. I will cash it and either FayFay or send you your refund. Thanks.

Those who have already paid me via FayFay I have your addy and I will begin refunding immediately.

NO ONE WILL INCUR ANY FEES FOR THIS.

bumpity

To make others aware.

68TriShield · 03-24-2009, 10:48 AM

Quote:

Originally Posted by Stonewall

No problem bro sorry to hear about your troubles we all know you were trying to do a great thing for the troops. So I have come to a decision, I don't want my money back just add it to a donation for the troops buy them some sticks with the cash or what ever they need ok, its all good with me it is the least I can do and you don't need anymore headache. Just cash it and put it to the troops or in a account to help you with your losses I know you must have come up with some in this deal with shysters like that!!! thanks for trying

Josh

I did the same,good call my friend

Geppetto · 03-24-2009, 11:14 AM

PM sent to throw life jacket...

Smoking Dragon · 03-24-2009, 11:22 AM

Fred

My check was already cashed. But it was for the troops !!!!!!! Let's keep it that way. PLease use it to pay for postage to send stuff to the troops, or to purchase what ever they ned over there. It was ment for the troops and I WILL NOT ACCEPT A REFUND !!!!!!!! Thanks again for tying to set this up. Also if you do feel that you want to test me, bring it on and I will rain down a rath of cigars upon you.

Sarge

macms · 03-24-2009, 11:34 AM

Quote:

Originally Posted by sergeant smoky

Fred

My check was already cashed. But it was for the troops !!!!!!! Let's keep it that way. PLease use it to pay for postage to send stuff to the troops, or to purchase what ever they ned over there. It was ment for the troops and I WILL NOT ACCEPT A REFUND !!!!!!!! Thanks again for tying to set this up. Also if you do feel that you want to test me, bring it on and I will rain down a rath of cigars upon you.

Sarge

Jam Session 6 this is Jam Session Charlie fire mission over....

Thank you sir!

03-24-2009, 12:21 PM

[FONT=Verdana]Fred,[/FONT]
[FONT=Verdana] [/FONT]
[FONT=Verdana]Thanks for trying. We appreciate everything you and the guys do for us over here.[/FONT]
[FONT=Verdana] [/FONT]
[FONT=Verdana]Brian[/FONT]

03-24-2009, 12:57 PM

PM sent Fred.

comanchero · 03-24-2009, 01:42 PM

Fred was the company named custompatches.com? I have been having issues with this particular company. I was just curious if it's the same bastar*s.

03-23-2009, 04:26 PM	#1
macms ΜΟΛΩΝ ΛΑΒΕ Join Date: Oct 2008 Location: Mile High Posts: 996 Trading: (56)	Pale horse cap & patch gb is cancelled THE PALE HORSE CAP & PATCH GB IS CANCELLED In February I was told that the Pale Horse patch was doable via a phone conversation with a representative to discuss my expectations for the final product. I was assured there wouldn't be any problems producing this patch and then was provided a quote for 300 patches. Date: February 26, 2009 5:47:48 AM MST To: fred.tolson@gmail.com Hello Fred, Thank you for honoring us with your business. Please review the prices below, and if you find them satisfactory, please contact us at your earliest convenience by phone or by email and we will have one of our graphic artists create a full color proof of your design for your approval. Here is the pricing for your patches: Qty: *****************300 Embroidery %: ***100% Backing: ***********Velcro Border: ************Hot Cut Size: **************2.5" And then today when I tried to place the order I received this email! Date: March 23, 2009 3:32:45 PM MDT To: fred.tolson@gmail.com Fred, Unfortunately this design is too detailed and has too much text for patch at the size required. This would have to be at least 4" and would not work for a cap. We would recommend doing direct embroidery on the cap as it would be easier to embroider. Let me know if you have any questions. Thanks, I'm assuming what happened was the salesperson BS me to get my business and the production people stopped the train. I/we were betrayed. I will begin refunding everyones money immediately and those who have sent checks I haven't deposited I will return them to you immediately upon receipt.** I'm stunned and deeply disappointed by this development. I'm sorry this has happened and I apologize to all of you for this inconvenience. Fred __________________

03-23-2009, 04:32 PM	#2
Darrell Guest Posts: n/a	Re: Pale horse cap & patch gb is cancelled That totally sucks ass. That company ***ing sucks. Last edited by Darrell; 03-23-2009 at 04:38 PM.*

03-23-2009, 04:37 PM	#4
Stonewall Guest Posts: n/a	Re: Pale horse cap & patch gb is cancelled That sucks I sent you off a MO today for 16 dollars so I dont really know how you could refund it so mabey I will buy the sticks of the vegas 5 a's and I will send you the diffrence if you could PM me and we can work something out thanks Josh

03-23-2009, 04:43 PM	#5
macms ΜΟΛΩΝ ΛΑΒΕ Join Date: Oct 2008 Location: Mile High Posts: 996 Trading: (56)	Re: Pale horse cap & patch gb is cancelled I'm not thinking very clearly. I forgot to add that if you accept FayFay PM me your addy and I will refund your money immediately. PLEASE INCLUDE your real name in your PM so that I can cross match this with the store DB. If your payment is in transit I will simply return your check. If you sent a M.O. I will cash it and either FayFay or send you your refund. Thanks. Those who have already paid me via FayFay I have your addy and I will begin refunding immediately. NO ONE WILL INCUR ANY FEES FOR THIS. __________________

03-23-2009, 04:48 PM	#7
Mugen910 I <3 Huy Join Date: Oct 2008 First Name: Location Location: First Name Posts: 8,387 Trading: (106)	Re: Pale horse cap & patch gb is cancelled that blows...thanks for the effort fred. __________________ I'm not antisocial, I just think people are stupid.

03-23-2009, 05:04 PM	#8
dunng MassHole Join Date: Oct 2008 First Name: Greg Location: MassHole Posts: 4,719 Trading: (59)	Re: Pale horse cap & patch gb is cancelled Damn sales guys! Thanks for trying though! __________________ MassHole Banter

03-23-2009, 05:11 PM	#9
macms ΜΟΛΩΝ ΛΑΒΕ Join Date: Oct 2008 Location: Mile High Posts: 996 Trading: (56)	Re: Pale horse cap & patch gb is cancelled Everyone who previously paid via FayFay have now been refunded. __________________

03-23-2009, 05:14 PM	#10
dunng MassHole Join Date: Oct 2008 First Name: Greg Location: MassHole Posts: 4,719 Trading: (59)	Re: Pale horse cap & patch gb is cancelled Rec'd! __________________ MassHole Banter

03-23-2009, 05:59 PM	#12
Stonewall Guest Posts: n/a	Re: Pale horse cap & patch gb is cancelled No problem bro sorry to hear about your troubles we all know you were trying to do a great thing for the troops. So I have come to a decision, I don't want my money back just add it to a donation for the troops buy them some sticks with the cash or what ever they need ok, its all good with me it is the least I can do and you don't need anymore headache. Just cash it and put it to the troops or in a account to help you with your losses I know you must have come up with some in this deal with shysters like that!!! thanks for trying Josh

03-24-2009, 11:14 AM	#15
Geppetto She's Watching My Ash! Join Date: Jan 2009 First Name: James Location: Wenonah, NJ Posts: 112 Trading: (5)	Re: Pale horse cap & patch gb is cancelled PM sent to throw life jacket... __________________ Old One Armed!

03-24-2009, 11:22 AM	#16
Smoking Dragon formerly sergeant smoky Join Date: Dec 2008 First Name: John Location: Maryland Posts: 648 Trading: (67)	Re: Pale horse cap & patch gb is cancelled Fred My check was already cashed. But it was for the troops !!!!!!! Let's keep it that way. PLease use it to pay for postage to send stuff to the troops, or to purchase what ever they ned over there. It was ment for the troops and I WILL NOT ACCEPT A REFUND !!!!!!!! Thanks again for tying to set this up. Also if you do feel that you want to test me, bring it on and I will rain down a rath of cigars upon you. Sarge

03-24-2009, 12:21 PM	#18
Brian126aa Guest Posts: n/a	Re: Pale horse cap & patch gb is cancelled [FONT=Verdana]Fred,[/FONT] [FONT=Verdana] [/FONT] [FONT=Verdana]Thanks for trying. We appreciate everything you and the guys do for us over here.[/FONT] [FONT=Verdana] [/FONT] [FONT=Verdana]Brian[/FONT]

03-24-2009, 12:57 PM	#19
ahc4353 Guest Posts: n/a	Re: Pale horse cap & patch gb is cancelled PM sent Fred.

03-24-2009, 01:42 PM	#20
comanchero Either flying or smoking! Join Date: Mar 2009 First Name: Justin Location: Constanta, Romania Posts: 96 Trading: (0)	Re: Pale horse cap & patch gb is cancelled Fred was the company named custompatches.com? I have been having issues with this particular company. I was just curious if it's the same bastar*s. __________________ CW2 Justin Mix Shoot'em in the Face..Comanchero 13...out