Colibri Switchblade Cutter

I bought a Colibri Switchblade (Rose Gold) a couple of months ago from my local B&M. I like the design and it appears to be made out of quality materials including the 440 stainless steel blades.

But I never thought it made good cut. The one I have always seems to have a bit of play in the blades which caused the poor cut. It's like the cigar gets twisted between the blades. The blades pivot on a single bolt at the bottom of the cutter and this bolt seems to work loose over time. I have tried to tighten it a few times and the cut is a bit better after that but still not good.

I finally put the thing away and bought a Cuban Crafters cutter which works really well.

I spoke with the tobacconist and he'll replace it for me with no problem.

I'm curious, are other folks having this issue with these cutters? Or do I just have a bad one? I hate to swap it for another if I can expect the same trouble. I'm sure he will give me another design if I ask him to.