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Old 12-04-2008, 09:24 PM   #1
abnCPT
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Default Cutter issues....

Hey Everybody,

I've been sitting on this problem for a while and decided I wanted to see if I was the only one. Christmas 2006 I got 2 of the Savoy Stainless Steel Cutters (one from my mom and one from my wife-works for me!). They looked and felt solid like this site claims....I set one aside and used one so I'd have a reserve. Anyways, within a couple of months, one of the screws fell out and a month or so later, others fell out and it basically fell apart on me. I was kinda pissed, but I knew I had my "reserve". Within 3 weeks, the same thing happened to that one.

I know you can't expect the things to last forever, but for what they paid for the things ($40+), you DO expect them to not fall apart like some free cutter you get at a shop!!! Did anyone else have issues with these things? Or am I just smoking some seriously solid cigars???

(Here's a link with a pic of the cutter in question: http://www.vcigar.com/savoy-stainles...d728172939a198 )

I hope that I didn't break any guidelines here with this post! Thanks for the insight.

TJ (abnCPT!)
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Old 12-04-2008, 09:28 PM   #2
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Default Re: Cutter issues....

I would contact Savoy and tell them about your issues.

Then I would go out and buy yourself a Palio or Xikar... whichever you prefer. Both have lifetime guarantees.

Mark (co-owner of Palio) is a BOTL and a member of this Board... not sure if that makes any difference to you.

I have both, and since I got my Palio, i havent used my Xikar once.... I now keep it in my golf bag.
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Old 12-04-2008, 09:30 PM   #3
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Default Re: Cutter issues....

Call it quits and buy a Palio...

Or try and put them back together but use Loctite on the screws...
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Old 12-04-2008, 10:24 PM   #4
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Default Re: Cutter issues....

Quote:
Originally Posted by dunng View Post
Call it quits and buy a Palio...

Or try and put them back together but use Loctite on the screws...
Clear nail polish tends to work as well.
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Old 12-04-2008, 10:36 PM   #5
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Default Re: Cutter issues....

Quote:
Originally Posted by dunng View Post
Call it quits and buy a Palio...
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Old 12-05-2008, 11:56 PM   #6
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Default Re: Cutter issues....

Palio,palio,palio. Sorry to hear about your cutters.
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Old 12-08-2008, 06:45 PM   #7
abnCPT
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Default Re: Cutter issues....

hmmm looks like a Palio might have to be put on the Christmas list! And always glad to help out a fellow BOTL with a good product!
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Old 12-08-2008, 07:21 PM   #8
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Default Re: Cutter issues....

That's ridiculous! It should last for a lot longer than that. Contact the company and see what they can do. I have a double guillotine Zino that has worked well for years. That said, I recently purchased a Palio from Mark as a back-up and it's all I use now.
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Old 12-08-2008, 07:36 PM   #9
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Default Re: Cutter issues....

Savoy is connected with Ashton Distributors, Inc. Their website is ashtoncigar.com. At the bottom of the home page click on Savoy. I contacted them with a problem on an inexpensive Savoy humidor and they were quite helpful and made sure that I was happy. Hope that this information helps.
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