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Old 03-20-2017, 05:09 PM   #1
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Default Atlantic Cigar security breach

Today I received a letter from Atlantic Cigar. Customer identification and credit card info has been stolen or breached.
Just a heads up for those who purchase from them.
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Old 03-20-2017, 05:23 PM   #2
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Default Re: Atlantic Cigar security breach

I didn't get a warning email from them. It would not surprise me of a data breach but to be safe I would treat the email you got as a Phishing attempt and not respond to it he email. Changing passwords and other options are smart but I am pretty certain the credit information is encrypted on Atlantic but I could be wrong. Better safe then sorry.
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Old 03-20-2017, 05:27 PM   #3
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Default Re: Atlantic Cigar security breach

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Originally Posted by Weelok View Post
I didn't get a warning email from them. It would not surprise me of a data breach but to be safe I would treat the email you got as a Phishing attempt and not respond to it he email. Changing passwords and other options are smart but I am pretty certain the credit information is encrypted on Atlantic but I could be wrong. Better safe then sorry.
It was not an email; it was a good old fashioned letter. I got one too. Data breach for sure. I never keep my credit card on file, and I never use a real birthdate ('cuz I will always be 39!), so I am keeping my fingers crossed that the most they get from my file is name and address (which is what you can get out of the phone book anyway).
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Old 03-20-2017, 05:28 PM   #4
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Default Re: Atlantic Cigar security breach

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Originally Posted by Tio Gato View Post
Today I received a letter from Atlantic Cigar. Customer identification and credit card info has been stolen or breached.
Just a heads up for those who purchase from them.
Oh, wait, letter!!!! Wow, that is official. I assumed email and no emailed warnings but I will check the mail. Sounds like a new CC number will be necessary.
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Old 03-20-2017, 05:29 PM   #5
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Default Re: Atlantic Cigar security breach

Thanks Dave. This was an actual letter. They're providing a year of credit monitoring, etc.
Just to be safe I'm gonna call my credit card provider and ask their advice.
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Old 03-20-2017, 05:37 PM   #6
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Default Re: Atlantic Cigar security breach

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Originally Posted by Tio Gato View Post
Thanks Dave. This was an actual letter. They're providing a year of credit monitoring, etc.
Just to be safe I'm gonna call my credit card provider and ask their advice.
I can't see how to change my password on Atlantics website. Bleh. Ok, credit watch going up and a new CC probably. Bleh but I have credit monitoring already as I lack faith in non-cigar smokers hahahaha. I will let the CC company know as well.

Thanks for the warning!!!!!!
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Old 03-20-2017, 07:13 PM   #7
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Default Re: Atlantic Cigar security breach

Quote:
Originally Posted by Weelok View Post
I can't see how to change my password on Atlantics website.
Go to Manage my Account
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Old 03-20-2017, 08:41 PM   #8
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Default Re: Atlantic Cigar security breach

yup I got one too
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Old 03-20-2017, 09:43 PM   #9
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I got a rock.
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Old 03-20-2017, 11:40 PM   #10
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Default Re: Atlantic Cigar security breach

I knew I never ordered from Atlantic for a reason!
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Old 03-21-2017, 03:31 AM   #11
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Default Re: Atlantic Cigar security breach

It was their credit card processing service, Aptos, that was hacked - not their website. It never hurts to change passwords, but that's not where the problem occurred.

https://www.databreaches.net/aptos-m...retail-stores/

Last edited by Wharf Rat; 03-21-2017 at 03:39 AM. Reason: added link to more info
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Old 03-21-2017, 06:40 AM   #12
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Default Re: Atlantic Cigar security breach

I got the letter yesterday, but haven't purchased anything from them in several years.
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