Palio Concerns -

[Don Fernando]

Originally Posted by Stevez

I know that Palio's are loved by most of the brothers here and I may be opening a door that others don't want opened. But, I invested in a Palio about a year and half ago and it cut great for awhile. Then, it totally came apart and I sent it in and it was replaced with no questions/concerns, etc. Great service from a brother here. Just recently one of the blades fell out. Now, I'm not hard on cutters by any means, but I have to question the durability of these cutters. It's a pain in the a3$#SSS to have to send this back even though the warranty is great and I know it will be covered. I'm just lazy, I know, and I will do it. My question is have others experienced problems with these cutters or am I just "bad luck". Maybe it's user error, I don't know. Thanks. Steve

been using palio's for a couple of years, never had any problems

I have only had one but it was a great cutter. I lost it last year though and need to pickup another one.

[area51]

Back in Jan I had a blade fall out as well. I wound up just tossing it though :/

[Ranger_B]

Mine has been around the world two times with me in some of the hottest and coldest places over the last 5 years and is still my sharpest cutter. I am glad you are going to send it in and get another. That is why the warranty is there. I am sure it is bad luck and the 3rd time is the charm.

[cajun]

Must be unlucky. I would send it in as you said you would. Better luck with the next one. Never had a bit of problems with mine but its only 3 months old.

[Tbagley]

Anything and everything can give up the ghost on rare moments.

[Shadow]

I've had three and only had problem with one: when the freakin' airline lost my luggage when I went to Vegas several years ago and my Palio was in the luggage.

Went through Palio withdrawal for the entire week I was there. As soon as I got home ordered a replacement.

[awsmith4]

I have seen one come completely apart and the blades separate from the housing. This was caused by the cutter running through the dryer and the temps getting so hot that the glue that holds the blades released its bond.

Other than user error, I have yet to have any other issues

[CigarNut]

Originally Posted by awsmith4

I have seen one come completely apart and the blades separate from the housing. This was caused by the cutter running through the dryer and the temps getting so hot that the glue that holds the blades released its bond.

Other than user error, I have yet to have any other issues

I'd call that "user error"

If I open mine too fast I can get it to jump it's stops and come apart. I have done this a couple of times in the past five years but I just put it back together and open it less energetically afterwards. It's cut hundreds of cigars and still cuts perfectly.

[Eleven]

Originally Posted by BC-Axeman

If I open mine too fast I can get it to jump it's stops and come apart. I have done this a couple of times in the past five years but I just put it back together and open it less energetically afterwards. It's cut hundreds of cigars and still cuts perfectly.

Same thing happens with mine.

[Dunkel]

I had mine for about a year and a half. It got dull and wouldn't cut right. I sent it back and got a new one. All is good.

I have one Palio that only pinches my cigars now and breaks the head. I have one that comes apart and the blades fall out, but it does go back together again and cuts well. I'll bring them into a shop eventually; I just haven't gotten around to it yet.

I have a Xikar xi? that broke a spring and an mtx where the bottle opener bent while opening a bottle. I sent those in eventually and got them replaced.

Stuff breaks and gets dull. I'm glad both Xikar and Palio have guarantees like they do. All in all, I prefer the cut on my Xikar better though.

[massphatness]

Originally Posted by mariogolbee

I have one Palio that only pinches my cigars now and breaks the head. I have one that comes apart and the blades fall out, but it does go back together again and cuts well. I'll bring them into a shop eventually; I just haven't gotten around to it yet.

I have a Xikar xi? that broke a spring and an mtx where the bottle opener bent while opening a bottle. I sent those in eventually and got them replaced.

Stuff breaks and gets dull. I'm glad both Xikar and Palio have guarantees like they do. All in all, I prefer the cut on my Xikar better though.

Mario - your issues have more to do with your gargantuan thumbs than a specific issue with the product.

Just sayin, bro.

[Stevez]

Originally Posted by massphatness

Mario - your issues have more to do with your gargantuan thumbs than a specific issue with the product.

Just sayin, bro.

Damn, that may be the answer after all! I too have massive thumbs. Seriously, thanks for all the feedback and I'm going to ship it back this weekend. Steve

Originally Posted by massphatness

Mario - your issues have more to do with your gargantuan thumbs than a specific issue with the product.

Just sayin, bro.

There is some truth in there I'm sure.

[AlohaStyle]

Sorry to hear you are having problems. I've used mine for 2 years with no issues.

With that said, what is the proper way to clean/maintain them? I remember reading about it a long time ago, but don't remember the proper way. Do you guys lubricate them and if so, what do you use?

I've had mine for 4 years and I've never had an issue with it. It's my favorite cutter, although I use a pair of Davidoff scissors when I'm at the house. The Palio is in my Max Benjamin bag.

[jwintosh]

my dog chewed up my carbon fiber. that was the only problem i've experienced!! haha.

[moedavis]

i had the same problem, blades fell out. i worry one day i will accidentally cut myself. i bought a xikar v-cutter a few months ago and haven't looked back.