Defective palio!!

Originally Posted by BTcigars

When I had a issue with mine, I was able to return it via mail and then I got a new one and they threw in one of their Esencia cigars. Its the only cutter I use.

+1, less the cigar but that's fine by me.
I will only use another cutter (cheap-o) when travelling to ensure it doesn't get confiscated.