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Old 07-16-2010, 11:15 PM   #1
mithrilG60
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Default Re: iphone 4 just announced.

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Originally Posted by KenS View Post
Let me guess, you don't even have an iPhone 4, do you?
No, as mentioned above I have a 3Gs. I actually fall into the category you're talking about, I buy and use whatever tool happens to be the best for the job. Be that phone, OS, computer platform, whatever. I choose to give up a BB which my company paid for to move to a iPhone 3Gs which I pay for instead simply because it was a much better phone.

To deny that there is a hardware defect causing the reception issue with the iPhone4 is simply ignoring all the evidence presented from a large number of different sources. First it was a software problem, now it's a hardware problem that can be solved by a rubber band. Just in saying that is an implicit admission from Apple that there is a design defect that affects signal quality.

The issue for me has nothing to do with the phone itself, it's with the corporate attitude towards how Apple intends to deal with the problem. They don't need to work to sell their products to the people that line up around the block waiting for the AppleStore to open on launch day, or the people that will sit and hit refresh constantly to get on the pre-sale list. They do have to work to sell to people like me that base their purchase decisions on: a) the quality of the product, b) how well the company supports their product. The later includes taking the steps to make it right when there's a problem. Refusing to replace defective hardware and effectively saying "put a bandaid on it or give it back" is not taking the right steps...... and it will turn a large number of people off the company and it's products.

I love my 3Gs, there's not a chance in hell that I'll upgrade to a 4.... not because there may or may not be a reception issue in the unit I'd get, but because I have zero confidence that Apple would fix a problem of their own making if such a problem occurred. As a business you live and die by the reputation you build for customer service, someone should remind Apple of that fact.
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Old 07-16-2010, 11:20 PM   #2
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Default Re: iphone 4 just announced.

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Originally Posted by mithrilG60 View Post
I love my 3Gs, there's not a chance in hell that I'll upgrade to a 4.... not because there may or may not be a reception issue in the unit I'd get, but because I have zero confidence that Apple would fix a problem of their own making if such a problem occurred. As a business you live and die by the reputation you build for customer service, someone should remind Apple of that fact.
The other thing is that this attitude in customers, myself included, extends to ALL that company's products... not just the one that initially had the problem.
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Old 07-17-2010, 10:04 AM   #3
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Default Re: iphone 4 just announced.

I'm just gonna wait a bit before getting the 4.

I own the 3 and can't comment on the 4's alleged reception problem other than to say that everyone I know that has the 4 loves it and isn't complaining about reception problems. Just the same, I'm cool with the 3 for now. Loved it when I got it, still do.

My phone is used a great deal for work and if the reception problem affected me and I was in the 1% complainer club, it could potentially cost me a great deal of business which would negate all the benefits of a sexy design with video conferencing and blazing fast speeds making Superman seem like a snail.

As far as Steve Jobs goes, I like his way of doing things a whole lot more than Bill Gates'.

I couldn't see Microsoft giving anything away nor admitting any problem in any of their products, let alone listening to the consumer while developing them.
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Old 07-17-2010, 10:54 AM   #4
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Default Re: iphone 4 just announced.

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Originally Posted by floydpink View Post

As far as Steve Jobs goes, I like his way of doing things a whole lot more than Bill Gates'.

I couldn't see Microsoft giving anything away nor admitting any problem in any of their products, let alone listening to the consumer while developing them.

Did I hear someone say Vista?
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Old 07-17-2010, 11:11 AM   #5
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Default Re: iphone 4 just announced.

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Did I hear someone say Vista?
The COO of MSFT actually said that he thinks the iphone 4 will be Apple's vista. MSFT is fully admitting that vista sucked now that 7 is out. 7 is nice, but I haven't used my PC enough to compare it to OSX.
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Old 07-17-2010, 12:01 PM   #6
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Default Re: iphone 4 just announced.

Videos: death grip on EVO, Droid X, Droid Incredible, Nexus One, Galaxy 1, G1, etc.

* Droid X: http://www.youtube.com/watch?v=kFc9vnocIzQ

* Samsung I9000 Galaxy S: http://www.youtube.com/watch?v=LROTHrTR92k

* HTC Evo Signal Attenuation: http://www.youtube.com/watch?v=2pj2YBYTbag

* Samsung Galaxy 1:http://www.youtube.com/watch?v=

* Samsung Galaxy 2:http://www.youtube.com/watch?v=oPCQdYtPihg

* Droid Incredible: http://www.youtube.com/watch?v=eaDE941PzQk

* Droid Incredible (With Network Extender in Room): http://www.youtube.com/watch?v=VpEQH...eature=related

* Nexus One: http://www.youtube.com/watch?v=qEIA_lMwqJA

* Nexus One vs. iPhone (start at 19): http://www.youtube.com/watch?v=NvMoV4_C4aA

* Nexus One: http://posterous.com/getfile/files.p...n_-_iPhone.m4v

* Nexus One (after Google's update to correct): http://www.youtube.com/watch?v=x2g5J4qPp54

* Nexus One: http://www.youtube.com/watch?v=deCkjeHYT-g

* Android G1: http://www.youtube.com/watch?v=3CDaxhjUs9M

* "Major signal degradation when Nexus One is picked up" (N1 Thread on On this Problem): http://www.google.com/support/forum/...9184c33e&hl=en

Everyone complaining about the iPhone, I certainly don't hear them demand an industry-wide recall. Let's just focus on Apple, the company who can do nothing right. Before the press conference yesterday people were saying, "Give free bumpers to everyone Steve!". He not only gives out free cases to every customer through Septemember 30, he says if you don't like the phone bring it back and we'll issue a full refund with no restocking fee. Nothing is ever good enough I tell ya.
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Old 07-17-2010, 01:23 PM   #7
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Default Re: iphone 4 just announced.

Quote:
Originally Posted by white_s2k View Post
Videos: death grip on EVO, Droid X, Droid Incredible, Nexus One, Galaxy 1, G1, etc.

* Droid X: http://www.youtube.com/watch?v=kFc9vnocIzQ

* Samsung I9000 Galaxy S: http://www.youtube.com/watch?v=LROTHrTR92k

* HTC Evo Signal Attenuation: http://www.youtube.com/watch?v=2pj2YBYTbag

* Samsung Galaxy 1:http://www.youtube.com/watch?v=

* Samsung Galaxy 2:http://www.youtube.com/watch?v=oPCQdYtPihg

* Droid Incredible: http://www.youtube.com/watch?v=eaDE941PzQk

* Droid Incredible (With Network Extender in Room): http://www.youtube.com/watch?v=VpEQH...eature=related

* Nexus One: http://www.youtube.com/watch?v=qEIA_lMwqJA

* Nexus One vs. iPhone (start at 19): http://www.youtube.com/watch?v=NvMoV4_C4aA

* Nexus One: http://posterous.com/getfile/files.p...n_-_iPhone.m4v

* Nexus One (after Google's update to correct): http://www.youtube.com/watch?v=x2g5J4qPp54

* Nexus One: http://www.youtube.com/watch?v=deCkjeHYT-g

* Android G1: http://www.youtube.com/watch?v=3CDaxhjUs9M

* "Major signal degradation when Nexus One is picked up" (N1 Thread on On this Problem): http://www.google.com/support/forum/...9184c33e&hl=en

Everyone complaining about the iPhone, I certainly don't hear them demand an industry-wide recall. Let's just focus on Apple, the company who can do nothing right. Before the press conference yesterday people were saying, "Give free bumpers to everyone Steve!". He not only gives out free cases to every customer through Septemember 30, he says if you don't like the phone bring it back and we'll issue a full refund with no restocking fee. Nothing is ever good enough I tell ya.
The reason you don't hear about this that you posted and the reason there are no press conferences to announce you can return it for full credit or you can be provided a free fix, which most of us would buy anyway to protect the device is..........................................


ready?............................................


drumroll..........................................


here it comes...................................


might be silly but true........................


NONE of them have sold 1.5 million in one week.


I wonder how many of all those devices listed actually have sold to date, in comparison to iPhone 4's in only a few weeks.
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