iphone 4 just announced.

[Blueface]

I have yet to have any issues with the antenna.
I must be lucky I guess.

[Sauer Grapes]

Guy at the genius bar today said he wouldn't be surprised if the conference was just to announce the white version of the iPhone 4. I doubt it and I'm sure that's what they tell them to say, if he even knows the real reason.

I'm guessing free bumpers and an extended exchange period, maybe, 30 days or so. Maybe a store credit in the amount of the bumper, but probably not.

[Sauer Grapes]

Originally Posted by Sauer Grapes

Guy at the genius bar today said he wouldn't be surprised if the conference was just to announce the white version of the iPhone 4. I doubt it and I'm sure that's what they tell them to say, if he even knows the real reason.

I'm guessing free bumpers and an extended exchange period, maybe, 30 days or so. Maybe a store credit in the amount of the bumper, but probably not.

Damn I'm good...

[mithrilG60]

I saw that too, the reality is that Apple has instructed the factory which makes the iPhone to install an internal device to better insulate the antennae from bridging interference (ie. your finger/hand touching two antennae's at once). Combine that with the fact that installing a bumper (ie. physically preventing your finger/hand from touching two antennae's at once) also solves the reception issue completely and it's plainly obvious that the fundamental issue is a flaw hardware design and a failure in Apple's hardware QA/QC process.

They may be able to mitigate the severity of the problem via software tweaks, but the core issue is still the hardware itself and no amount of publicity from Apple or it's fanboi horde (not saying you're one of them) will change that. Proof yet again that being an early adopter has it's perils.....

[MiamiE]

So basically you need a metal case or not use a case at all for this problem to be solved?

[Blueface]

Originally Posted by MiamiE

So basically you need a metal case or not use a case at all for this problem to be solved?

Erick,
If you use a bumper or a case of some type, no issues.
I like the use of a case on mine.
I have the Belkin which is a very soft and flexible case and it works very well to not only protect the phone but also maintain the streamline of it and it does not bulk up the phone as other cases have with the 3 series.
So for me, the issue is there is no issue.
I downloaded the new update that corrects the bars and drove around town this morning with all full bars. Only place I have seen a drop of one is in my home. However, all calls are as normal. Have not lost one today at all.

Again, I guess I am truly lucky.

[MiamiE]

So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

[Blueface]

Originally Posted by MiamiE

So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

Not I, hence no complaints here.
Go back on this thread and you will find Tony posted the Belkin cover he and I use.
I truly like it.

[newcigarz]

[newcigarz]

or




oh and

[poker]

Originally Posted by MiamiE

So this problem is for the users without a case be it plastic or metal. Who uses an iPhone without a case anyways?

As true as this may be, I think it comes down to principle. One would think that it should work fine without a case if one chooses not to use one if it was engineered correctly to begin with. The fact is that it does not work fine without a case (for many) which means there is either a software or hardware flaw, or both. A bumper case is really not a fix, but rather just a band-aid covering the actual production flaw. I believe this is what pissed many folks off the most.

Originally Posted by MiamiE

Who uses an iPhone without a case anyways?

Most of them. People generally buy accessories like this with the phone, and Apple's numbers show that only 20% of uses bought a case with the iPhone4. If you have to buy a case separately to make a device work correctly, there's a problem.

The press conference was kind of funny, Jobs kept saying that every other smart phone has the same issue, but none of them have the problem with the exposed antennas like the iPhone 4. Apple and oranges.

[mithrilG60]

Originally Posted by Scimmia

Most of them. People generally buy accessories like this with the phone, and Apple's numbers show that only 20% of uses bought a case with the iPhone4.

I'd dispute that, you can't equate the number of cases sold at the time of the phone purchase to anything other than the number of case sold at the time of the phone purchase. That's especially true with a new device that is only just now starting to get very limited support from 3rd party case makers. My own anecdotal evidence (ie. what I see every day with my own 2 eyes) tells me that at least 70 - 80% of the previous gen iPhone's end up wearing cases of some kind. I see absolutely no reason why that would be any different for the iPhone4 given that it's got twice the breakable glass surface of the previous models.

Originally Posted by Scimmia

If you have to buy a case separately to make a device work correctly, there's a problem.

Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

[Blueface]

Originally Posted by mithrilG60

Completely agree and Apple should be taking steps to address the real issue instead of offering a band-aid. That said, given that most people do end up putting cases on their phones does it really matter? Beyond the moral/ethical aspect, not really.

Seriously.
No offense intended.
What the heck do you mean?

They recognize the issue.
They are offering refunds if you are not pleased with the solution at this time.
They will offer you a refund if you bought a bumper.
They will offer you a free bumper if you want one.

Does anyone seriously believe they will not fix this problem eventually and are not already addressing it on new devices to be made?

In the interim, it is what it is. There is a flaw for some users. Not a flaw at all for many others, such as me.

I personally feel what Apple did today is responsible for a corporation to do when something has gone wrong. They stepped up to the plate. I don't know what more, short of a BJ, we can ask for at this point, and frankly, Steve Jobs wouldn't be the person I would want doing that.

[MiamiE]

Excellent!

[MiamiE]

Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

[newcigarz]

Originally Posted by MiamiE

Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

not any in my area.

[Blueface]

Originally Posted by MiamiE

Tony or Carlos: DO any of your ATT stores have this phone in stock? None in Miami do and I am without a phone. Sold my iphone this afternoon!

Not around here Erick.
Online Apple Store shows shipping in 3 weeks.

[mithrilG60]

What do I mean? It's pretty simple, they've produced and sold a product that has an inherent hardware defect that significantly impairs the one of the primarily functions of the device (ie. Cellular voice and data transmission). While offering a bumper is great, it's just a bandaid solution that doesn't actually resolve the problem because it doesn't solve the hardware flaw in the millions of iPhone4's that have already left the factory.

Quite frankly they should have offered to replace the defective phones as upgraded hardware spec become available and offered the free bumpers as a interim stop gap to allow the affected customers to continue using the defective phones until the replacements are available. Afterall, it's not like this is a minor defect that only affects a non-essential function of the device. The ability to send and receive data is rather core to the purpose of this device.

[KenS]

Originally Posted by mithrilG60

What do I mean? It's pretty simple, they've produced and sold a product that has an inherent hardware defect that significantly impairs the one of the primarily functions of the device (ie. Cellular voice and data transmission). While offering a bumper is great, it's just a bandaid solution that doesn't actually resolve the problem because it doesn't solve the hardware flaw in the millions of iPhone4's that have already left the factory.

Quite frankly they should have offered to replace the defective phones as upgraded hardware spec become available and offered the free bumpers as a interim stop gap to allow the affected customers to continue using the defective phones until the replacements are available. Afterall, it's not like this is a minor defect that only affects a non-essential function of the device. The ability to send and receive data is rather core to the purpose of this device.

wow, and a pony?