Okay, not trying to be "snobby", but...

Originally Posted by mmblz

so - was the stem problem purely cosmetic or not?

why are you publicly posting your email to them if you're not going to publicly post the response you received?

I would love to know the answer to both of these. You said once the stem was taking out out it was like a straw. I can surely understand that. But was there a reason you took it out? Was the draw bad, cigar plugged, keep going out etc... Or was you just looking for stems and decided to pull out the pliers from your pocket and pull it out? Just wondering?

Whatever was in the email I'm glad your happy with the outcome.

This is what was pulled out.




a stem is one thing....a tree trunk that collapses the cigar diameter by 1/4" is another story....and to have it happen TWICE?

(the nail is for reference, it wasn't in the cigar)

[neoflex]

Did you use the beast to pull that stump out of the cigar? Dear, Ashton My cigar had this nail inside of it. I know you said it was for reference but I couldn't resist.

[tedrodgerscpa]

Originally Posted by neoflex

Dear, Ashton My cigar had this nail inside of it.

Dear Wendy's,

My chili had a finger in it.

[mmblz]

Originally Posted by mmblz

why are you publicly posting your email to them if you're not going to publicly post the response you received?

Originally Posted by mmblz

since you made your side of the email exchange public in this thread, i think it is only fair to post the other side as well...