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Old 12-22-2009, 01:28 PM   #1
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by Blueface View Post
I went over 10 years without servicing my Rolex and the wife's is now on 12 or so.
Service is not cheap. A bit shy of $400 without any replacement parts.
Is that from Rolex USA that price? In Switzerland it is about half that price.
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Old 01-07-2010, 09:25 AM   #2
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Default Re: Rolex, Breitling, or Tag

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Is that from Rolex USA that price? In Switzerland it is about half that price.
I had heard it Rolex USA does the service that it is a complete overhaul...and will run about $1000+
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Old 01-07-2010, 09:29 AM   #3
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Default Re: Rolex, Breitling, or Tag

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I had heard it Rolex USA does the service that it is a complete overhaul...and will run about $1000+
A standard maintenance at RSC in Dallas costs between 300-400 dollars. Often times this is an internal service/cleaning, bracelet polish, and case polish.

Assuming something is obviously broken, other charges may be added to the bill. The watch always comes back looking as it did day one though, which is pretty cool. My sub is a '91 and has never been serviced. Still easily within COSC specs as well. (gains about a minute per month)
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Old 01-07-2010, 09:44 AM   #4
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by krevo View Post
A standard maintenance at RSC in Dallas costs between 300-400 dollars. Often times this is an internal service/cleaning, bracelet polish, and case polish.

Assuming something is obviously broken, other charges may be added to the bill. The watch always comes back looking as it did day one though, which is pretty cool. My sub is a '91 and has never been serviced. Still easily within COSC specs as well. (gains about a minute per month)
On point.
Mine cost me over $600 a few years ago as I chose to replace the hands.
Normal service is in fact in that $300 to $400.
While they recommend it every five years, bs to that. Mine went out after ten. My wife's is now going on 14 and runs just fine so why mess with it?
What does suck is it takes nearly a month to get it back.
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Old 01-07-2010, 09:48 AM   #5
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by krevo View Post
A standard maintenance at RSC in Dallas costs between 300-400 dollars. Often times this is an internal service/cleaning, bracelet polish, and case polish.

Assuming something is obviously broken, other charges may be added to the bill. The watch always comes back looking as it did day one though, which is pretty cool. My sub is a '91 and has never been serviced. Still easily within COSC specs as well. (gains about a minute per month)
I don't think any case or bracelet polish at that price would include disassembly of each part then polished/brushed. They use that eraser tool to buff out scratches as they see them or a wheel and do the whole watch which is not ideal. Most highend watches have a combo of brushed and polished surfaces that need diffferent methods.

When we service watches, they are adjusted to 7 positions and we'll send the ticker tape with the watch too. How are you measuring your accuracy? One minute a month on an unserviced watch like that does not sound correct. My cousin's old apartment was 100 meters from COSC head quarters. There's always a few nice cars parked out front.

I have serious doubts with how much they really disassemble the movements at a place like RSC. I am not calling them out, but I know the labor it takes to disassemble a whole movement, clean the parts, fix what may've broke, assemble the watch, test & adjust, then re-test and adjust. Then again, we charge less than $300, but we can't take on too much business and have no overhead. Our watchsmith has his own clients, mostly LVHM, Swatch, and Richemont when they can't fix their own models or ran out parts and new ones have to be made from scratch.
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Old 01-07-2010, 09:54 AM   #6
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by mosesbotbol View Post
I don't think any case or bracelet polish at that price would include disassembly of each part then polished/brushed. They use that eraser tool to buff out scratches as they see them or a wheel and do the whole watch which is not ideal. Most highend watches have a combo of brushed and polished surfaces that need diffferent methods.

When we service watches, they are adjusted to 7 positions and we'll send the ticker tape with the watch too. How are you measuring your accuracy? One minute a month on an unserviced watch like that does not sound correct. My cousin's old apartment was 100 meters from COSC head quarters. There's always a few nice cars parked out front.

I have serious doubts with how much they really disassemble the movements at a place like RSC. I am not calling them out, but I know the labor it takes to disassemble a whole movement, clean the parts, fix what may've broke, assemble the watch, test & adjust, then re-test and adjust. Then again, we charge less than $300, but we can't take on too much business and have no overhead. Our watchsmith has his own clients, mostly LVHM, Swatch, and Richemont when they can't fix their own models or ran out parts and new ones have to be made from scratch.
It was just shy of $400 6 years ago for me for just the service part.
The rest was for replacement parts.
They too dismantle it totally. I know this from a friend of mine worked at the Rolex facility on Madison Ave, where they all go.
Watch came back as new. They polished the brushed and the shiny part also.
They remove all components, clean, change seal on crown, etc.
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Old 01-07-2010, 10:15 AM   #7
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by mosesbotbol View Post
I don't think any case or bracelet polish at that price would include disassembly of each part then polished/brushed. They use that eraser tool to buff out scratches as they see them or a wheel and do the whole watch which is not ideal. Most highend watches have a combo of brushed and polished surfaces that need diffferent methods.

When we service watches, they are adjusted to 7 positions and we'll send the ticker tape with the watch too. How are you measuring your accuracy? One minute a month on an unserviced watch like that does not sound correct. My cousin's old apartment was 100 meters from COSC head quarters. There's always a few nice cars parked out front.

I have serious doubts with how much they really disassemble the movements at a place like RSC. I am not calling them out, but I know the labor it takes to disassemble a whole movement, clean the parts, fix what may've broke, assemble the watch, test & adjust, then re-test and adjust. Then again, we charge less than $300, but we can't take on too much business and have no overhead. Our watchsmith has his own clients, mostly LVHM, Swatch, and Richemont when they can't fix their own models or ran out parts and new ones have to be made from scratch.


Moses,

I'm well aware you're a WIS, so I'll refrain from arguing with you about RSC's service. My watch gains roughly 2.something seconds a day which by my standards is well within COSC specs. (Average daily rate: -4/+6)

As far as I'm aware, RSC will always open the case, inspect and regulate the movement, and will contact you regarding any absolutely necessary service to internal components. I declined having a newer super luminova dial and hands changed on mine. (as my tritium is long gone)

They do an excellent, and I mean absolutely outstanding job on the bracelet and case. So much so, that I would never hesitate to send my Sub back to them. My 1655 on the other hand is not repairable my RSC. It would have to go to Switzerland from what I've been told, and replacement parts would hurt the value of the watch.
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Old 01-07-2010, 10:22 AM   #8
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by krevo View Post
Moses,

I'm well aware you're a WIS, so I'll refrain from arguing with you about RSC's service. My watch gains roughly 2.something seconds a day which by my standards is well within COSC specs. (Average daily rate: -4/+6)

As far as I'm aware, RSC will always open the case, inspect and regulate the movement, and will contact you regarding any absolutely necessary service to internal components. I declined having a newer super luminova dial and hands changed on mine. (as my tritium is long gone)

They do an excellent, and I mean absolutely outstanding job on the bracelet and case. So much so, that I would never hesitate to send my Sub back to them. My 1655 on the other hand is not repairable my RSC. It would have to go to Switzerland from what I've been told, and replacement parts would hurt the value of the watch.
Totally agree.
Well worth the trouble of sending to NY via certified mail.
I personally will only send to them.
Not everyday I can buy a $7-8K watch. So when service needed, I go straight to the source.
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Old 01-07-2010, 10:43 AM   #9
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Default Re: Rolex, Breitling, or Tag

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Totally agree.
Well worth the trouble of sending to NY via certified mail.
I personally will only send to them.
Not everyday I can buy a $7-8K watch. So when service needed, I go straight to the source.
I hear you on that. Before I was involved with this kind of stuff in Switzerland, I sent my watches to the US official repair places. I get sketched out still when I mail watches to CH or am expecting them from there. Luckily we ship a lot of machined parts and I can just slip the watch box in along with those parts.

Sometimes we can watched overhauled in just a day's notice, but we are lower on the totem pole than the big guys when they need our watchsmith's service.
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Old 01-07-2010, 10:34 AM   #10
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Default Re: Rolex, Breitling, or Tag

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Moses,

I'm well aware you're a WIS, so I'll refrain from arguing with you about RSC's service.

I declined having a newer super luminova dial and hands changed on mine. (as my tritium is long gone)

They do an excellent, and I mean absolutely outstanding job on the bracelet and case. So much so, that I would never hesitate to send my Sub back to them. My 1655 on the other hand is not repairable my RSC. It would have to go to Switzerland from what I've been told, and replacement parts would hurt the value of the watch.
I think the back has to come off the measure accuracy, but I could be wrong... I thought I saw a machine that could measure the vibrations with case back on it.

We are not really in the watch repair business (not sure what WIS stands for). Many of the shops we use to build components are the same shops that build parts for many high end watch manufacturers. Just about everyone in Biel is in the watch manufacturing business in some capacity.

I know the watches after they have been brushed/polished look like new. Just saying there's different levels of refinishing and few need a total disassembly of bracelet. Just think of disassembling every link and pin in your bracelet. Securing each link under microscope and hand filing or buffing... Much different that using the scratch eraser tool (which I suggest to anyone to fix a scratch on their own watch). We do a lot of assembly under microscope.

I had super luminova or tritium (the one I have now is green) done to my IWC last September. It was painted on hands & 15 minute markers. It would take a long time to paint each number and not worth it. The mortar used to mix the luminova glows in the dark from so many applications!

I've seen him put 8+ hours labor into fabricating one sprocket! Talk about expensive
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Old 01-07-2010, 10:39 AM   #11
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Default Re: Rolex, Breitling, or Tag

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Originally Posted by mosesbotbol View Post
I think the back has to come off the measure accuracy, but I could be wrong... I thought I saw a machine that could measure the vibrations with case back on it.

We are not really in the watch repair business (not sure what WIS stands for). Many of the shops we use to build components are the same shops that build parts for many high end watch manufacturers. Just about everyone in Biel is in the watch manufacturing business in some capacity.

I know the watches after they have been brushed/polished look like new. Just saying there's different levels of refinishing and few need a total disassembly of bracelet. Just think of disassembling every link and pin in your bracelet. Securing each link under microscope and hand filing or buffing... Much different that using the scratch eraser tool (which I suggest to anyone to fix a scratch on their own watch). We do a lot of assembly under microscope.

I had super luminova or tritium (the one I have now is green) done to my IWC last September. It was painted on hands & 15 minute markers. It would take a long time to paint each number and not worth it. The mortar used to mix the luminova glows in the dark from so many applications!

I've seen him put 8+ hours labor into fabricating one sprocket! Talk about expensive
Rolex Service Center will often times pull a part and replace it with a new one (at your discretion ofcourse) and keep the old part for refurbish purposes.

And WIS (watch idiot savant)
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