Davidoff customer service SUCK!!!!

icantbejon · 11-09-2009, 02:36 PM

I'll just jump in with the rest and say that CS makes all the difference in the world. I hate when any type of service related business forgets that they are in the business of SERVICE. I don't even need the 100%, no questions asked, type service to be happy. Just give me the feeling that you give a damn about my problem and make some type of remedy available to me. In this case, offer me a discount on a new one. I don't need it free...specially if I'm the reason it's broke. But don't just blow me off and ask me to buy another. Very subpar response by the CS agent. Sorry Don, looks like that was a very nice punch.

11-09-2009, 02:36 PM	#14
icantbejon Have My Own Room Join Date: Oct 2008 First Name: Jon Location: Chester, VA Posts: 1,219 Trading: (10)	Re: Davidoff customer service SUCK!!!! I'll just jump in with the rest and say that CS makes all the difference in the world. I hate when any type of service related business forgets that they are in the business of SERVICE. I don't even need the 100%, no questions asked, type service to be happy. Just give me the feeling that you give a damn about my problem and make some type of remedy available to me. In this case, offer me a discount on a new one. I don't need it free...specially if I'm the reason it's broke. But don't just blow me off and ask me to buy another. Very subpar response by the CS agent. Sorry Don, looks like that was a very nice punch. __________________ "Learn to pay attention. Life is hard.....it's even more challenging when you're stupid."

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