Opus X Question

[mhailey]

Originally Posted by JohnnyFlake

Man, you just hit the nail on the head, as to why I hate B&Ms. If your not in the owners or managers personal click, you never get a chance, at the hard to find sticks! And for some unknown reason, they don't think anyone knows whats going on! What A--H----s!

I have to disagree. The owner of a shop is patronized by particular individuals on a regular basis, which thereby puts the patron in the good graces of the owner (or in the owner's personal click). They take care of those regular patrons which provide the steady income to keep the B&M open throughout the year, as good business practices. If you have a loyal, regular customer that desires a hard to find stick, and you have a once a year customer that wants the same stick, save it for the loyal customer. That's exactly what I would do if I owned a B&M.

Why do you think airlines offer frequent flyer miles and upgrades for their regular customers? Do you expect to be bumped up to first class on a flight when you fly once per year, and expect to be treated the same as an elite status flyer who travels thousands of miles per month?

[JohnnyFlake]

Originally Posted by mhailey

I have to disagree. The owner of a shop is patronized by particular individuals on a regular basis, which thereby puts the patron in the good graces of the owner (or in the owner's personal click). They take care of those regular patrons which provide the steady income to keep the B&M open throughout the year, as good business practices. If you have a loyal, regular customer that desires a hard to find stick, and you have a once a year customer that wants the same stick, save it for the loyal customer. That's exactly what I would do if I owned a B&M.

Why do you think airlines offer frequent flyer miles and upgrades for their regular customers? Do you expect to be bumped up to first class on a flight when you fly once per year, and expect to be treated the same as an elite status flyer who travels thousands of miles per month?

Now, I must disagree with you! You do not earn your way into the "Click" by simply being a faithful customer, it's far more complicated than that.

[AdamJoshua]

Originally Posted by JohnnyFlake

Now, I must disagree with you! You do not earn your way into the "Click" by simply being a faithful customer, it's far more complicated than that.

I don't know what you heard but it was college and it was only once, maybe three times, but that was it!


Seriously though my local B&M will let me know when they have 'special' items coming in or a heads up on events before they are advertised, I'm not in there every day but I am friendly with the owner and guys that work there, I always make sure to buy a couple sticks when I'm in or I'll bring them a CC now and then, surprisingly they don't have a lot of access to those (at least not these guys) so they are always greatly appreciated. So I agree with the disagreement there are many different variables to take into account.

I'll even give an example, when the FFPs were the "in" stick, I asked about them and was told they didn't have any left but their other store might have a couple and was told he would check when he was there the next day. I didn't really think much of it, I didn't expect him to remember because again I'm not an every day or every other day customer, yet a few days later when I went back he had one behind the counter for me and even gifted it to me.

Oh and if you all find yourselves in the San Diego area, might I suggest Churchill's Cigar Lounge

[JohnnyFlake]

Originally Posted by AdamJoshua

I don't know what you heard but it was college and it was only once, maybe three times, but that was it!


Seriously though my local B&M will let me know when they have 'special' items coming in or a heads up on events before they are advertised, I'm not in there every day but I am friendly with the owner and guys that work there, I always make sure to buy a couple sticks when I'm in or I'll bring them a CC now and then, surprisingly they don't have a lot of access to those (at least not these guys) so they are always greatly appreciated. So I agree with the disagreement there are many different variables to take into account.

I'll even give an example, when the FFPs were the "in" stick, I asked about them and was told they didn't have any left but their other store might have a couple and was told he would check when he was there the next day. I didn't really think much of it, I didn't expect him to remember because again I'm not an every day or every other day customer, yet a few days later when I went back he had one behind the counter for me and even gifted it to me.

Oh and if you all find yourselves in the San Diego area, might I suggest Churchill's Cigar Lounge

Well, it sounds like you have an "IN", so to speak, with your B&m. Good For You! Stay with them and you should do well.