Wristwatch collectors out there?

[MurphysLaw]

I'll send them a letter and see if it gets me anywhere. I probably have the receipts stored somewhere, honestly I just want my watch fixed, but if that's not possible I'd probably spring for a replacement if the price was right. I'm going to try another authorized retailer/repair outfit too, they did a great job on my wife's Rolex after she dropped it, and charged a very fair price.