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Old 07-02-2012, 02:52 PM   #1
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Default Re: Xikar repair question

XIKAR doesn't send notifications for the returns they receive. However, if you email info@xikar.com or call 866-676-7380, you'll get a quick reply of the status of your return. They don't keep returns in-house for longer than 3-5 business days.
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Old 07-02-2012, 02:58 PM   #2
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Default Re: Xikar repair question

Quote:
Originally Posted by XikarAddict View Post
XIKAR doesn't send notifications for the returns they receive. However, if you email info@xikar.com or call 866-676-7380, you'll get a quick reply of the status of your return. They don't keep returns in-house for longer than 3-5 business days.
Thanks for the info. I was mainly curious what others have experienced in the past as I had never sent anything in.

As a whole, I received a new replacement and the turnaround time was a total of 8 days from the day mine shipped until a replacement arrived at my door in lieu of a "repair". No complaints at all.

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Old 07-03-2012, 08:53 AM   #3
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Default Re: Xikar repair question

I had the same thing with my $50 lighter. The button/ switch stopped working. had it back in no time. Great service.
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