My store is opening a lounge but we need some help...

[awsmith4]

Maybe I am spoiled but I would never pay to smoke in a cigar shop lounge. If it was a bar that is different. The shop next to my office has a small lounge that is maybe 12x16 and he charges non members $20 to smoke there. While its not out of my league I don't go there I just drive another mile or two to a shop that has twice the lounge and its free but he does ask out of courtesy to buy something. I don't expect free beverages but if you are selling cigars and have a lounge it had better be free unless you are offering me something that is special, like a free bar. If you are going to charge for drinks then again that should be your money maker not your cover. If you insist on charging a cover then it should be waved after a purchase is made. If you want a certain atmosphere then enforce a dress code and a purchase minimum but I wouldn't charge a fee on top of a purchase. As many others have said a lounge should be there to promote customer loyalty not as a revenue stream just to have a place to sit.