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Old 07-30-2011, 05:48 AM   #1
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Default Software purchases gone awry

It would appear I should quit purchasing software after my last two tries. I related the problem I had with Cyberlink in another thread. This one is Itunes. I purchased and app a few days ago for $4.99 and Itunes charged me 8 times for it, yes 8. Then it was refunded 8 times and now has charged me the 9th time which would make it even. Now there is a hold on the funds with ******. Nuts. Anyone else had that happen?
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Old 07-30-2011, 05:55 AM   #2
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Default Re: Software purchases gone awry

meant to say poopypantspal, forgot you couldn't post the name.
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Old 07-30-2011, 06:10 AM   #3
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Default Re: Software purchases gone awry

i got double charged once greg but 8 is crazy!!!!

your not getting along with technology lately brother!!!
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Old 07-30-2011, 06:11 AM   #4
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Default Re: Software purchases gone awry

And usually I am very technoligically savvy, LOL.
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Old 07-30-2011, 06:20 AM   #5
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Default Re: Software purchases gone awry

I think iTunes was out to get ya!!!
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Old 07-30-2011, 06:29 AM   #6
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Default Re: Software purchases gone awry

Bad luck on that one bro! I have never had a problem with Itunes except for one time when someone stole my credit card number. They purchased something like 75 baby related apps. I let Itunes and my bank know and everything was resolved. Since then I have not purchased anything from them though.
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Old 07-30-2011, 06:39 AM   #7
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Default Re: Software purchases gone awry

Ive purchased quite a few before with no probs. I dont necessarily have a huge problem with itunes its the hold poopypal places places that sucks.
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Old 07-30-2011, 06:42 AM   #8
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Default Re: Software purchases gone awry

I hear you on that. PP kept putting holds on my account because of irregular charges and credits. I explained to them that that is precisely what I use them for haha. The guy was nice and unlocked my account and I haven't had problems since. They are still a PITA though and I believe there are alot of class action law suits out against them for freezing assets and what not.
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Old 07-30-2011, 08:13 AM   #9
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Default Re: Software purchases gone awry

Happened to me a few times on Itunes...once got charged for some $ 24.99 app that I didn't download. Called their customer service department and got it fixed. But then again, I've downloaded over 1200 songs. Thanks for reminding me GG.
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Old 07-30-2011, 08:43 AM   #10
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Default Re: Software purchases gone awry

Nope never had a problem. Dumb luck I guess.
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Old 07-31-2011, 01:00 AM   #11
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Default Re: Software purchases gone awry

You are not the only person lately that has had issues with downloading software via Apple's questionable software store.

http://www.tomsguide.com/us/******-O...ews-12026.html
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Last edited by Silound; 07-31-2011 at 01:01 AM. Reason: It filters the Poopypal name, but the link still works I think.
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Old 07-31-2011, 05:19 AM   #12
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Default Re: Software purchases gone awry

Got an email yesterday from Itunes admitting it was an error and apologizing.
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Old 07-31-2011, 05:40 AM   #13
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Default

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Originally Posted by ggainey View Post
Got an email yesterday from Itunes admitting it was an error and apologizing.
I'd fire an e-mail back asking how they plan to icompensate you for getting your account locked.
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Old 07-31-2011, 08:44 AM   #14
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Default Re: Software purchases gone awry

Quote:
Originally Posted by Silound View Post
You are not the only person lately that has had issues with downloading software via Apple's questionable software store.

http://www.tomsguide.com/us/******-O...ews-12026.html
I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.
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Old 07-31-2011, 09:00 AM   #15
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Default Re: Software purchases gone awry

Personally I didn't mind the multiple charges too much, because it was reversed almost instantaneously. My issue was more with the hold that poopantspal has placed on the funds.
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Old 07-31-2011, 09:50 AM   #16
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I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.
Did you even read the linked article?
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Old 07-31-2011, 01:02 PM   #17
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Default Re: Software purchases gone awry

Quote:
Originally Posted by macpappy View Post
I've been buying from Itunes since it's been out. Nevery had a problem. What makes you think their software store is questionable? Or are you just another Apple hater.
I freely admit to disliking some things Apple, iTunes being one of those things. As both a programmer and a consumer, I consider those sorts of blunders as "questionable," regardless of the company. I was fairly anti-Steam platform for a while because of similar issues they had with game purchases.

That being said, this is clearly not an isolated issue, and if I were using iTunes to purchase anything, I would be suspending those buying habits pending an explanation of why these overcharges were happening to prevent it from happening to me.
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Old 07-31-2011, 02:30 PM   #18
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Default Re: Software purchases gone awry

Yeah I will prolly curtail purchases til it's fixed too, not that I buy much anyway.
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Old 07-31-2011, 07:11 PM   #19
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Default Re: Software purchases gone awry

Quote:
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Did you even read the linked article?
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Yes. I read the article. The title was "****** Users...." so people are assuming that the problem was caused by Itunes. This also probably explains why I don't have the problem - I don't use ******.
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Old 07-31-2011, 07:13 PM   #20
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Default Re: Software purchases gone awry

Quote:
Originally Posted by macpappy View Post
Yes. I read the article. The title was "****** Users...." so people are assuming that the problem was caused by Itunes. This also probably explains why I don't have the problem - I don't use ******.
I forgot I'm not suppose to use the name of the online company that sort of acts like a bank where you PAY them and they pay their PALS.
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