New Cutter

I have cut two Cigars. The first was an El Baton. Nice clean cut, couldn't ask for anything better. The second was and CAO Brazilia. Nice clean cut very happy. My only complaint is that it states to go to the website for a free cutter pouch. It asks for an UPC code located on back of the box but there isn't one so I cant order the pouch. I don't know if this has something to do with the store or the manufacturer. I will give them a call tomorrow and find out if I can get my pouch.