Kudos!

[Ogre]

Now that is Customer Service!!!!

[RevSmoke]

Originally Posted by ggainey

Very nice to know Todd.

Originally Posted by jesseboston81

Thanks for sharing this, Rev. Todd. I always enjoy reading about good service experiences.

Originally Posted by Ogre3239

Now that is Customer Service!!!!

Too often people will state the negatives in their life. If I get bad service somewhere, I will mention it, especially if it is repeated by the same place.

Unfortunately, we are not always (myself included) as apt to vocalize the good experiences that happen. This was just and opportunity to let people know there are good guys out there.

I get great service from a number of cigar vendors and will go back to them again. I think it was just the simple fact that Eric took the time to talk when he was getting ready to close up shop that night and we had a great conversation about shared stomping grounds that made this particular phone order so memorable.

Peace of the Lord be with you.