Junk customer service at cheap humidors

[zmancbr]

Originally Posted by pnoon

I respectfully disagree, Jeff.

Many people here, myself included, were treated rather poorly at pvff.com. The dicktator there would close threads at the drop of a hat if he didn't like or agree with a person's opinion. That doesn't happen here.

For anyone here to take an occasional jab at pvff is understandable.

It got so bad that I couldn't even hang around that trash site to deal with the spam and try to find a topic layered in garbage...

On to this topic. Cory sorry to hear your experience wasn't all that you thought it would be. It sounds like you were offered several fair choices. I'm betting that they can't offer you more than 15% since they need to return the damaged product to get their money back. The 15% is probably most of their overhead and is prob the best they can do. I have ordered from them before and had nothing but great things to say!

Perhaps you can just use a clean cooler for now until you can return the humi and get a new one in better shape? That would really be an easy short term fix. I know you wanted a nice humi to show off your sticks, but $hit happens and its not the vendors fault that Canada can't ship a package to ya... (cheap shot I know...)

I hope it works out for ya!