Problems with CI

mahtofire14 · 04-17-2013, 05:34 PM

So I ordered a box of the 2009 Oliva V Maduros that were on sale at Cigars International a few days ago. Well I never got a confirmation email and I know I went through the complete ordering process. I was waiting for the confirmation email but never got it. So I checked my bank account and to my surprise the cost of the order had been deducted from my account. But I still had no history of this order in my order history.

I contacted them last night and got an email saying they have no record of the order. My account lists the transaction clear as day as being from CI. So now we're just going back and forth. I went from hoping I was still going to get the cigars to now hoping I just get my money back.

04-17-2013, 05:34 PM	#1
mahtofire14 Chillin in the Aging Room Join Date: Oct 2012 First Name: Pete Location: St. Paul, MN Posts: 1,588 Trading: (16)	Problems with CI So I ordered a box of the 2009 Oliva V Maduros that were on sale at Cigars International a few days ago. Well I never got a confirmation email and I know I went through the complete ordering process. I was waiting for the confirmation email but never got it. So I checked my bank account and to my surprise the cost of the order had been deducted from my account. But I still had no history of this order in my order history. I contacted them last night and got an email saying they have no record of the order. My account lists the transaction clear as day as being from CI. So now we're just going back and forth. I went from hoping I was still going to get the cigars to now hoping I just get my money back. __________________ Saving basements in the Land of 10,000 Lakes.