Palio

Smoking Dragon · 06-11-2009, 04:49 AM

About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!!

Sarge

goalie204 · 06-11-2009, 05:21 AM

Quote:

Originally Posted by sergeant smoky

About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!!

Sarge

06-11-2009, 05:42 AM

It's a cutter I would recommend to anyone, not only because of the great cut, but also because of the great service.

I had the pleasure of meeting Marc, the owner at a herf in Mass. during the trip, this guy has a passion for his product unlike anyone I met before.

Don Francisco · 06-11-2009, 05:56 AM

Lifetime guarantee - that's why I stock them.

06-11-2009, 06:13 AM

Out of the cutters I have, I use my Palio the most. It's not the flashiest, but it does what you need it to do. That being said, I would possibly look to get one in a different color if it were available.

kelmac07 · 06-11-2009, 06:16 AM

I used to use my Zikar...that was before I bought my Palios. Only cutter I use now.

CueTheMusic · 06-11-2009, 07:34 AM

I love my Palio.

Smoking Dragon · 06-11-2009, 07:44 AM

What surprised me the most is that my old Palio was in pieces and missing the blade on it.

Skywalker · 06-11-2009, 07:48 AM

Good report!!!

poker · 06-11-2009, 08:08 AM

Palio is all I use.

groogs · 06-11-2009, 08:18 AM

I have to agree with the others here, that Palio is a great cutter. After I bought mine I got rid of all my other cutters. I don't see myself ever using any other cutter, except maybe my pocket knife when my Palio isn't handy.

icehog3 · 06-11-2009, 08:59 AM

A cut above.

skullnrose · 06-11-2009, 09:07 AM

Quote:

Originally Posted by sergeant smoky

What surprised me the most is that my old Palio was in pieces and missing the blade on it.

Palio is a stand up company. Dare I ask how that happened?

Smoking Dragon · 06-11-2009, 09:10 AM

I was clipping a cigar (duh). I was flinging the clippings out my car window and lost control of the cutter. I went back to look for the blade that became dislodged. I was thinking that if I didn't have the complete cutter, the warranty would be no good. But to no avail, could not find the missing blade.

thebiglebowski · 06-11-2009, 01:48 PM

Quote:

Originally Posted by sergeant smoky

About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!!

Sarge

spontaneous combustion?!

06-11-2009, 01:54 PM

Another very satisfied Palio owner here...used a few different ones over the years and my plain black Palio is definitely my go-to cutter.

BlackDog · 06-11-2009, 04:15 PM

Jeez, Palio love. Get a hotel room will you guys?

TanithT · 06-11-2009, 04:30 PM

I love my new Palio, which was a gift from SmokeyNL, a truly grand and generous BOTL.

kgoings · 06-11-2009, 04:45 PM

i <3 Palio!

Clampdown · 06-11-2009, 05:12 PM

I just traded mine in for the new Palio (they changed the mold once again), and really love it. It has more substance and if I drop it Im not in fear of it exploding into pieces on the ground.

06-11-2009, 04:49 AM	#1
Smoking Dragon formerly sergeant smoky Join Date: Dec 2008 First Name: John Location: Maryland Posts: 648 Trading: (67)	Palio About a week and a half ago my Palio exploded. Since there is no retailer close to where I am, I emailed palio customer service. I recieved a response back with in hours stating to just send what was left of my Palio cutter to them and they would replace it. Well true to treir word I recieved a brand new Palio, that seems to be beefier that the one I sent them. I just wanted to give respect to a company that stands behind their product and warranty without trying to make it hard on the customers. GREAT JOB PALIO !!!!! Sarge

06-11-2009, 05:42 AM	#3
SmokeyNL Guest Posts: n/a	Re: Palio It's a cutter I would recommend to anyone, not only because of the great cut, but also because of the great service. I had the pleasure of meeting Marc, the owner at a herf in Mass. during the trip, this guy has a passion for his product unlike anyone I met before.

06-11-2009, 05:56 AM	#4
Don Francisco Manufacturer/Retailer Join Date: May 2009 First Name: Lewis Location: New Jersey Posts: 172 Trading: (7)	Re: Palio Lifetime guarantee - that's why I stock them. __________________ http://www.donfranciscocigars.com/

06-11-2009, 06:13 AM	#5
Wanger Guest Posts: n/a	Re: Palio Out of the cutters I have, I use my Palio the most. It's not the flashiest, but it does what you need it to do. That being said, I would possibly look to get one in a different color if it were available.

06-11-2009, 06:16 AM	#6
kelmac07 Resident Maduro Whore!! Join Date: Apr 2009 First Name: Mac Location: Newport News, VA Posts: 27,322 Trading: (218)	Re: Palio I used to use my Zikar...that was before I bought my Palios. Only cutter I use now.

06-11-2009, 07:34 AM	#7
CueTheMusic Still Watching My Back Join Date: May 2009 First Name: Jeremy Location: Surrounded by corn Posts: 81 Trading: (2)	Re: Palio I love my Palio.

06-11-2009, 07:44 AM	#8
Smoking Dragon formerly sergeant smoky Join Date: Dec 2008 First Name: John Location: Maryland Posts: 648 Trading: (67)	Re: Palio What surprised me the most is that my old Palio was in pieces and missing the blade on it.

06-11-2009, 07:48 AM	#9
Skywalker BABOTL Join Date: Oct 2008 First Name: Dice Location: Galaxy Far Far Away Posts: 10,168 Trading: (18)	Re: Palio Good report!!! __________________ Smoke what you like!!!

06-11-2009, 08:08 AM	#10
poker 1:11 Join Date: Oct 2008 First Name: Kelly Location: SoCal Posts: 5,280 Trading: (7)	Re: Palio Palio is all I use. __________________ Cigar Asylum: A cigar board birthed without agendas, without profiting, and without advertisements. Amor puro Character is what you do when no one is watching

06-11-2009, 08:18 AM	#11
groogs Have My Own Room Join Date: Oct 2008 First Name: Grant Posts: 1,945 Trading: (62)	Re: Palio I have to agree with the others here, that Palio is a great cutter. After I bought mine I got rid of all my other cutters. I don't see myself ever using any other cutter, except maybe my pocket knife when my Palio isn't handy.

06-11-2009, 08:59 AM	#12
icehog3 Admiral Douchebag Join Date: Oct 2008 First Name: Tom Location: Clermont, Kentucky Posts: 71,778 Trading: (60)	Re: Palio A cut above. __________________ Thanks Dave, Julian, James, Kelly, Peter, Gerry, Dave, Mo, Frank, Týr and Mr. Mark!

06-11-2009, 09:10 AM	#14
Smoking Dragon formerly sergeant smoky Join Date: Dec 2008 First Name: John Location: Maryland Posts: 648 Trading: (67)	Re: Palio I was clipping a cigar (duh). I was flinging the clippings out my car window and lost control of the cutter. I went back to look for the blade that became dislodged. I was thinking that if I didn't have the complete cutter, the warranty would be no good. But to no avail, could not find the missing blade.

06-11-2009, 01:54 PM	#16
Jasdav16 Guest Posts: n/a	Re: Palio Another very satisfied Palio owner here...used a few different ones over the years and my plain black Palio is definitely my go-to cutter.

06-11-2009, 04:15 PM	#17
BlackDog Gonna make you groove... Join Date: Oct 2008 First Name: Warren Location: Minneapolis, MN Posts: 2,468 Trading: (19)	Re: Palio Jeez, Palio love. Get a hotel room will you guys? __________________ "We live in the good of this."

06-11-2009, 04:30 PM	#18
TanithT Herfer Grrrrl Join Date: May 2009 First Name: Tanith Location: Raleigh, NC Posts: 692 Trading: (26)	Re: Palio I love my new Palio, which was a gift from SmokeyNL, a truly grand and generous BOTL.

06-11-2009, 04:45 PM	#19
kgoings Cigarologist Join Date: Oct 2008 First Name: Kirk Location: Highlands Ranch, Co Posts: 1,979 Trading: (42)	Re: Palio i <3 Palio! __________________ Your silly little opinion has been noted!

06-11-2009, 05:12 PM	#20
Clampdown I Cut Like a Buffalo Join Date: Oct 2008 First Name: Brian Location: Noneya Posts: 868 Trading: (12)	Re: Palio I just traded mine in for the new Palio (they changed the mold once again), and really love it. It has more substance and if I drop it Im not in fear of it exploding into pieces on the ground.