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View Poll Results: What to do when you get a double ship?
Should I pretend I didn't get a second package? 3 3.85%
Should I call the retailer and tell them their error? 75 96.15%
Voters: 78. You may not vote on this poll

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Old 08-20-2009, 12:16 PM   #1
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Question Moral Dilemna...

So I have a moral dilemna. Recently I made a purchase from an online retailer and received my package without an issue. All products were acounted for and the shipping was fast and in good condition when it arrived.

So here is the dilemna, I received another package from the same retailer with the exact same order. I checked and I was not charged a second time. The order number was the same as the one I already received, it just double shipped.

So what do I do? Do I keep the package and pretend nothing happend? or do I contact the retailer and let them know they made an error?

Inmates I need your help!
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Old 08-20-2009, 12:18 PM   #2
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Default Re: Moral Dilemna...

Well, if you were on the other end how would you want the guy in your shoes to handle it?

Send um back.
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Old 08-20-2009, 12:21 PM   #3
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Default Re: Moral Dilemna...

Why is this a moral dilemma? Either you are ethical or you aren't.

IMO, you should be on the phone with the vendor explaining what happened and letting them decide what to do. They may decide that it isn't worth having it returned and merely thank you for the effort; ask you to return it at your cost; send you a shipping label; or something else.

At the end of the day, it IS NOT your package. Steal or don't, your call.
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Old 08-20-2009, 02:36 PM   #4
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Default Re: Moral Dilemna...

Quote:
Originally Posted by markem View Post
Why is this a moral dilemma? Either you are ethical or you aren't.

IMO, you should be on the phone with the vendor explaining what happened and letting them decide what to do. They may decide that it isn't worth having it returned and merely thank you for the effort; ask you to return it at your cost; send you a shipping label; or something else.

At the end of the day, it IS NOT your package. Steal or don't, your call.
geesh--wow--gotta agree with Mark (and Tom)--and maybe not post a WTS or WTT for a while until your "morals" preclude this kind of thinking--just not sure its the CA way..my
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Old 08-20-2009, 02:57 PM   #5
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Default Re: Moral Dilemna...

Quote:
Originally Posted by BarneyBandMan View Post
geesh--wow--gotta agree with Mark (and Tom)--and maybe not post a WTS or WTT for a while until your "morals" preclude this kind of thinking--just not sure its the CA way..my
Query: was that directed towards BFallehey? Because imo we all have had moral delemnas like this. Life is all about temptation. If this was about a BOTL sending him an extra box, I'm sure he wouldn't have had any question what to do (although with the way our brothers go, it would probably be intentional).

No matter who you are, there is a mental differentiation between a vender and a person. We all know (with a little reflection) that there is not one, but I digress. If I made a purchase at Wal-Mart, I would have to think for a minute if I wanted to take back the extra box of cookies that wound up in my bag, as opposed to the girl-scout who gave me one too many.

The important thing is that he reached out for advice. The way I see it, it's less of a "what is the right thing?" question and more of a "what am I supposed to do?" inquiry.
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Old 08-20-2009, 04:09 PM   #6
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Default Re: Moral Dilemna...

Quote:
Originally Posted by Scottastic View Post
Query: was that directed towards BFallehey?
The important thing is that he reached out for advice. The way I see it, it's less of a "what is the right thing?" question and more of a "what am I supposed to do?" inquiry.

Guys, let me just say that Brian is as honest as they come. I agree w/ what Scott said earlier and I have to say that flagging him on WTS & WTB is way extreme. He has been involved in good trades, granted MAW/PIF's and has given loads of good smokes to the troops. Give the guy a break. Sometimes the fingers just act a little quicker than the brain. We have ALL had that problem at one time or another.

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Old 08-20-2009, 03:00 PM   #7
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Default Re: Moral Dilemna...

Quote:
Originally Posted by BarneyBandMan View Post
geesh--wow--gotta agree with Mark (and Tom)--and maybe not post a WTS or WTT for a while until your "morals" preclude this kind of thinking--just not sure its the CA way..my
I think that's a little extreme, but I see your point. I would gladly buy or trade from the OP if the price and product were what I was wanting. A person and corporation are two different things, even if the moral obligation is the same.
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Old 08-20-2009, 03:07 PM   #8
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Default Re: Moral Dilemna...

One time about 5 years ago, like 68TriShield, I too got a box of VR Unicos that I did not order. I called the vendor (who I used a lot back then). He said to keep them and thanked me for being honest enough to call him. On my next order from him he sent along with my order a very very nice thank you sampler of aged and vintage cigars. I never regret doing the right thing for the right reasons.
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Old 08-20-2009, 04:22 PM   #9
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Default Re: Moral Dilemna...

Quote:
Originally Posted by markem View Post
Why is this a moral dilemma? Either you are ethical or you aren't.

IMO, you should be on the phone with the vendor explaining what happened and letting them decide what to do. They may decide that it isn't worth having it returned and merely thank you for the effort; ask you to return it at your cost; send you a shipping label; or something else.

At the end of the day, it IS NOT your package. Steal or don't, your call.
Keep the package, sleep with your wifes sister n beat yur kids, it's a no brainer.
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Old 08-20-2009, 12:21 PM   #10
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Default Re: Moral Dilemna...

Personally, I would contact the vendor and let them know the mistake. Depending on the items involved, and the return shipping cost and hassle, they may tell you just to keep it.

It's nice to get free stuff, but I would make the call just to get it off my conscious.

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Old 08-20-2009, 12:23 PM   #11
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Default Re: Moral Dilemna...

Quote:
Originally Posted by Starchild View Post
Personally, I would contact the vendor and let them know the mistake. Depending on the items involved, and the return shipping cost and hassle, they may tell you just to keep it.

It's nice to get free stuff, but I would make the call just to get it off my conscious.



Exactamundo.
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Old 08-20-2009, 12:44 PM   #12
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Default Re: Moral Dilemna...

Quote:
Originally Posted by Starchild View Post
Personally, I would contact the vendor and let them know the mistake. Depending on the items involved, and the return shipping cost and hassle, they may tell you just to keep it.

It's nice to get free stuff, but I would make the call just to get it off my conscious.

What he said.
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Old 08-20-2009, 12:46 PM   #13
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Default Re: Moral Dilemna...

Looks like you have the inmates' recommendation!
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Old 08-20-2009, 12:47 PM   #14
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Default Re: Moral Dilemna...

Thanks everyone.

I made the call and got it all worked out. As much as I would have loved to keep it I just couldn't do it. I appreciate the response from everyone. They are sending me a return ship tag and this lovely little package will be headed back home in a couple days.

Having morals can be a pain sometimes.
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Old 08-22-2009, 10:21 PM   #15
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Default Re: Moral Dilemna...

Quote:
Originally Posted by Starchild View Post
Personally, I would contact the vendor and let them know the mistake. Depending on the items involved, and the return shipping cost and hassle, they may tell you just to keep it.

It's nice to get free stuff, but I would make the call just to get it off my conscious.

what that bloke said
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Old 08-20-2009, 12:24 PM   #16
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Default Re: Moral Dilemna...

What would you teach your kids to do?
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Old 08-20-2009, 02:56 PM   #17
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Default Re: Moral Dilemna...

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Originally Posted by Blindjimme View Post
What would you teach your kids to do?
I agree. I had a similar situation although the item in question was a 5 pack that I ordered and got the box instead. I contacted the vendor to see how he wanted to proceed, and asked if I was happy with the service. I told that I was happy and he said to keep the extra smokes.
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Old 08-22-2009, 10:29 PM   #18
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Default Re: Moral Dilemna...

Quote:
Originally Posted by Blindjimme View Post
What would you teach your kids to do?
not to tell mommy that I bought more cigars...

also I would be in contact with the vendor to see how they want this handled.
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Old 08-20-2009, 12:28 PM   #19
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Default Re: Moral Dilemna...

This is beyond a no-brainer. Get 'em on the horn, already!
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Old 08-20-2009, 12:40 PM   #20
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Default Re: Moral Dilemna...

I faced something like this a year ago:



I sent all twenty boxes back ASAP!!!
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