Cigar Asylum Cigar Forum - View Single Post - Anyone had problems with their Palio cutter?

xerais · 08-10-2013, 11:52 PM

I got an email from Marc telling me Jungle Jim's had been informed about the warranty and that I could go back to get it swapped out. He even went as far to give me info on where to send it if I didn't feel like going back.

Amazing customer support!

08-10-2013, 11:52 PM	#23
xerais Just in from the Storm Join Date: May 2013 First Name: Matt Location: Pittsburgh, PA Posts: 31 Trading: (0)	Re: Anyone had problems with their Palio cutter? I got an email from Marc telling me Jungle Jim's had been informed about the warranty and that I could go back to get it swapped out. He even went as far to give me info on where to send it if I didn't feel like going back. Amazing customer support!