Quote:
Originally Posted by AD720
Well my Platinum started acting up over the last couple days.
Brewing half-cups and then shutting off when it starts to pump (maybe 3/5 times). I called Keurig and they are sending me a whole new unit and a couple boxes for my trouble. The bummer is due to low stock of the Platinum it is going to take 2 weeks to get it.
I'll keep limping along and if it gets bad enough I'll have to bring home my Mini from work.
Overall still very impressed with this company, their products and customer service.
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Just in time for the K-Cup pass too.
I've been very impressed with Keurig's response to the issues lately...seems they send new units with no questions asked.