Cigar Asylum Cigar Forum - View Single Post - USPS refund for late shipping and delivery failure

FUEL · 07-07-2013, 08:20 AM

Has anyone every had a situation where you have requested a refund on shipping due to a USPS screw up?

I sent TJarv a trade package for the Newbie Pass and its was supposed to be delivered last Sat, June 29th and I sent it out on Wednesday, June 26th.

We have been following the tracking status and the USPS first sent it to the wrong city, then rerounted it back to Austin, TX, stated it was sorted and out for a a few hour adventure to him. It sat in limbo for several days and now TJarv sent me a PM saying its now on its way back to my mailing address.

We confirmed his address and called the USPS customer "care" line and they confirmed the addy I wrote on the package was his address.

Its not a ton of money, $15, but it just upsets me to be given the wrong information several times, telling Tony its shipped, has not arrived over a week after its ETA and he is sitting there wondering WTF is going on.

Verbose post but if you have attempted this with failure or success would you mind sharing?

Thanks Asylum.

J.

07-07-2013, 08:20 AM	#1
FUEL Just 6 days... Join Date: Apr 2013 First Name: James Location: In A Van Down By The River Posts: 402 Trading: (0)	USPS refund for late shipping and delivery failure Has anyone every had a situation where you have requested a refund on shipping due to a USPS screw up? I sent TJarv a trade package for the Newbie Pass and its was supposed to be delivered last Sat, June 29th and I sent it out on Wednesday, June 26th. We have been following the tracking status and the USPS first sent it to the wrong city, then rerounted it back to Austin, TX, stated it was sorted and out for a a few hour adventure to him. It sat in limbo for several days and now TJarv sent me a PM saying its now on its way back to my mailing address. We confirmed his address and called the USPS customer "care" line and they confirmed the addy I wrote on the package was his address. Its not a ton of money, $15, but it just upsets me to be given the wrong information several times, telling Tony its shipped, has not arrived over a week after its ETA and he is sitting there wondering WTF is going on. Verbose post but if you have attempted this with failure or success would you mind sharing? Thanks Asylum. J. __________________