Quote:
Originally Posted by OLS
That's mostly because I do not handle my camera buying business here at the Asylum, I try to handle it with your company.
What I do HERE is tell people what happened to me when I tried to get my business taken care of but couldn't. You word
your statement as if I had not already tried and failed for 10 days (plus all of Passover) through the channels your company
has in place.
|
Not all; it sounds from your feedback that
WE failed you - and I'd like to see whether there is anything I can do to make it right.
My role at Adorama is only online customer support to Adorama customers via photography forums, shopping sites, Flickr groups etc. We can't monitor what each one of our CS Call Center Team members is doing 100% of the time and recognize that occasionally mistakes will happen.
If you need me to step in, well, you know where I am.