Quote:
Originally Posted by jonumberone
Here I am 6 months later and the new pot that they sent is on the fritz.
I absolutely love this coffee pot, and thus far their service has been top notch, but having to constantly resolve issues with this brewer is growing tiresome.
Reached out to Bemohr, and received some diagnostic steps to try and resolve the issue myself.
If I can't get this resolved it might be time to switch and try a Technivorm.
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Another new pot is on it's way to me.
Due to the issues I've had, I'm going to ask if they will extend the warranty, as I think my 2 years is up in December.
Hopefully there will be no more issues, and I won't even need that extension.
The product is terrific (when it works right), and so far, their customer service has been top notch, so for now I'm sticking with my Brazen.