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Old 07-28-2011, 02:18 PM   #2
Drez
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Default Re: Software purchase question

Quote:
Originally Posted by ggainey View Post
Hey everyone, just a question. Yesterday I purchased and downloaded Cyberlink Youcam Deluxe 4 and installed it. The download was through digital river. I go to cyberlinks website and see today they released version 5 of the same software. I got mad because there was no indication of a pending release of a new version today. I contacted them via their online contact thingy and was told the best thing to do is request a refund through digital river and then buy the new one. Digital River requires something called a letter of destruction yadayadayda and it sounds like it could take a few weeks to actually get the refund. That's pretty crappy in my estimation.

Question is am I justified in being upset? or should I just grin and bear it?
i would say you are justified in being "irritated".

greg dont stress it. just remember that when you get the letter and the refund then its no harm no foul...... until then i say you burn a cigar or 2 everyday to "vent"

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