Post-Mortem Follow-up on the insanity of early this morning.
Here's the e-mail exchange I had this afternoon with CI:
On Thu, 11 Dec 2008 16:01:35 -0500 "Joe Cigar Customer Service"
<joecigar@cigarsinternational.com> writes:
IMPORTANT NOTICE:
Thank you for your recent order! This morning we experienced a technical
error between the hours of approximately midnight and 3am eastern time.
Due to the technical error, a small number of products were incorrectly
displayed at $0.00. Below is the actual order confirmation with correct
prices. Please reply to this email with acceptance or cancellation of the
order. If we don't hear from you within 48 hours, we will assume you want
the order to be canceled. Please accept our apologies for any
inconvenience this causes you.
Thank you for your loyalty and patronage.
Trish S.
Customer Service Supervisor
*************************
From: Eric
To:
joecigar@cigarsinternational.com
Subject: Re: Cigars International - Confirmation #XXXXXXX
Yes, I accept the below-referenced Joe Cigar offer for the Jose Pepin
Garcia Cuban Class Robustos.
I hope last night's escapades didn't cause TOO many heart attacks at CI
this morning.
Cheers,
Eric
******************
Eric,
Lets just say we had the paramedics on stand-by all day!!
Thanks for your understanding. We'll get your order shipped out tomorrow.
If there is anything further you need, please let me know!
Trish
- - - - -
So, I guess they figured out how not to go bankrupt after all!
Hey, if you can't screw with your friendly neighborhood
internet retailer once in a while, WHO YA GONNA?