Cigar Asylum Cigar Forum - View Single Post - A shining example of poor customer service!

alley00p · 12-01-2010, 06:57 PM

I've never had an occasion to order from Boswell's, but it does sound like a poor way to do business.

On the other hand, I'd like to commend Jack at Sterling Tobacco for great customer service! I ordered some Klomplen Kloggen from them last week. I received the package today and Jack just included an invoice for the products and shipping. It's the old way to do business, but since Jack doesn't accept credit cards, he deals by check or money order. Sterling Tobacco

Charlie

12-01-2010, 06:57 PM	#7
alley00p Adopted MassHole Join Date: Oct 2008 First Name: Charlie Location: HOCKEYTOWN! Posts: 1,770 Trading: (41)	Re: A shining example of poor customer service! I've never had an occasion to order from Boswell's, but it does sound like a poor way to do business. On the other hand, I'd like to commend Jack at Sterling Tobacco for great customer service! I ordered some Klomplen Kloggen from them last week. I received the package today and Jack just included an invoice for the products and shipping. It's the old way to do business, but since Jack doesn't accept credit cards, he deals by check or money order. Sterling Tobacco Charlie __________________ Alley00p - I may be a FOG, but I'm still trying to dance!! Just don't trip over my cane!