Quote:
Originally Posted by n3uka
Been having an issue for a couple weeks with my B40. Finally called today and got a tremendous run around. Had to talk to 2 different people. Was told do this, do that, do this again. Then try this and try that. Finally told them screw it how about I just throw the dam thing out.
Might call one more time, might just go back to my french press and be done with it.  |
Ask to be elevated to the next level of support. Tell them that you have tried descaling and all the other trouble shooting procedures. After that tell them that you are almost out of K-cups and if they won't send you a replacement you are going to just go with a different manufacturer.