Re: Blue Screen Trouble/Tech Support?
(See the 3rd paragraph I added since you quoted the post.)
The second part entails
-determine what brand of hard disk is installed in your system
-go to that manufacturer's website
-find the diagnostic and repair tools.
-download the bootable CD image of the tools
-burn the cd
-boot from the cd
-run the full diagnostics (sometimes called full surface scan)
-if it finds physical errors, you can choose to have it repair them (it will do the remap and zero part for you - I should have just said "repair" rather than the explanation of what it would do)
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