Quote:
Originally Posted by TheRiddick
Hmmm... I just ordered some $2.74s last week myself, but I am not sure how one can judge new management based on the stupidity done by old one. If anything, they should be applauded for re-hiring the workers (giving them jobs, that is, instead of unemployment and then what?) or sending jobs overseas.
But I guess I have a very skewed sense of what's right, so I apologize for butting in...
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Well maybe the new management should have changed the name instead of trying to pump life into a dead cow. My problem is that the new customer service line is who diagnosed and told me to send the lighter in for repair. Without so much as a phone call I was greeted at the mailbox not with my repaired lighter but with an invoice to purchase a new lighter for 60 dollars...because they don't have the parts....come on now. I guess since that 40% off of the 100 dollar lighter I sent in maybe thats a good deal.
Uhhh nevermind getting the brakes fixed on that Toyota just close down and re-open and say you don't have the parts and everything will be fine...