Quote:
Originally Posted by Steve
It's as bad as dealing with Aetna and Aetna Online Pharmacy. No one can email me, all they can do is fax. I work for one of the oldest engineering companies in the country and we have offices world wide, but we got rid of our fax machines years ago and go strictly email. I have found ONE place around here that I can get financial information faxed to so that it remains confidential.
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That's actually funny. I had the pleasure of dealing with Aetna's online pharmacy and whatnot last month. On the phone they're quite nice, but their computers systems must still be running DOS programs. They couldn't get my billing right for anything, and couldn't communicate with my doctor as they apparently don't use email and aren't plugged in to modern prescription protocols. They are the most technologically backward outfit I've dealt with in years.