Quote:
Originally Posted by Silound
Wait a minute people, lets not get to lynching yet!
If your local shop deals with Davidoff, take the punch to them. They can send the punch back and get it repaired free.
Davidoff does NOT deal directly with consumers, they deal via "Approved Merchants". It may be bad business practice, but you're talking about a company that's been around a LONG time. They're so old school, they wore tuxedos to the RTDA shows up until this year.
Have a little more faith and talk to your local Davidoff deal.
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If that were the case, the CS Rep should have stated in the e-mail to take it to an "approved merchant" rather than we can tell you where you can purchase another one.
Where's my rope.
