Quote:
Originally Posted by issues
I go to Tampa Humidor at least 3 or 4 times a week and they are known for their customer service. It is very odd to hear an issue with unreturned emails. If you PM me your full name and email address I will talk to the owner or the manager this evening and get it straightened out for you.
Sorry to hear that you had a bad experience.
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I am sure there are many many people who never had an issue with this perticular company, but I was one of the unlucky ones. Some days I am to busy to call and wait on hold for someone and just fire off and email, and when it doesnt get resonded to I send another. But when I paid for first rate and got imperfect, I think at least a "Sorry" was in order? Again, I just had a bad expirence with them, and everyone should be careful and look over everything they get before they start using it.
