Quote:
Originally Posted by Cigary
If they can't produce the paperwork for the "contract" they say you have with them they can't charge you the fee. Wait for the other guy to "blink" but I know a lot of people who have Direct TV and they usually sign you up with a contract and it's not month to month,,usually.
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I'm not arguing over having a cancellation fee-I'm just not agreeing
with their method as I thought it was a $150 or $200 early termination fee. I told them I'll call my credit card company when the charge hits as well. I've been in procurement long enough and negotiated enough deals that I like my odds of cutting it in half once I escalate this to a manager.
The guy I talked to couldn't comprehend that I had made the decision to
switch as he was trying to "help" by moving my service. I'm
tired of losing my signal when it rains.