Quote:
Originally Posted by CasaDooley
Contact Stinky, he's a member here, and he'll send you a new one, no cost.
From Stinky:
When I first started producing the Stinky Cigar Ashtray, I didn't realize the manufacture would change the specifications and "cheapen" the solder joint on the stirrups. . . long story.
My opinion: They should not break off! . . . even if you drop it! So, I decided to offer an extended warranty. (I need to get that posted on my web site!) The extended warranty will require a $10.50 fee to cover shipping & handling. . . but, I wave that fee for nice guys . . . like the inmates here!
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We all have pet peeves. . . although I have quite a few, one of mine is when people go to public forums with their problems without ever contacting the company they bought from (or the manufacture, distributor, etc.) So, I gotta ask: Why didn't you (at the least) call or send me an e-mail?
Oh well. . . water under the bridge now. Unfortunately you got one of the defective units in that first container load. Sorry! This is why we implemented the extended warranty. Send it back and include the stirrups (cigar holders) and I will repair it and add an extra stirrup to complet the job.