Having been there in the service industry before, lemme tell you that privately owned places are absolutely the best and the worst of everything.
At a corporate place, such as a Brinker restaurant, there are absolute standards on greeting the guest, being to your assigned table within a certain period of time, ticket times, and everything else you could possibly imagine. You literally need a manager card to wipe your arse it's so.....bureaucratic. Very few corporate businesses will permit that kind of service, simply because the idea is that you get identical service at
any of their restaurants anywhere in the world. Having one screw up is not a good thing.
Privately owned businesses fall into two categories: those who strive and are even more anal and picky than the corporate ones, and those who simply DGAF (Don't Give A...). There are very few of the latter, simply because they are the stepping stone most people use in the managerial world to move up. Come in, fix things up, move on.
Anyway, my
c since it's early and I'm babbling.