[Chris.]

I've never ordered from them before. I've been tempted by the imperfects, but there is no way of knowing what is imperfect about them, so I avoided it. I think I bought my cedar trays from them though. 2 out of 4 were glued poorly together, but that's not an issue really. Otherwise they were fine. They answered my emails and questions about the problem promptly as well. It sounds to me like they made good efforts to satisfy a customer.