cory

"Didnt stick around" for a response?Cmon now,people have things to do.Look fellas,im not here to **** on any site,i never said to not deal with them,all i said was that i felt i got bad service and heres why.

Bobarian

So are you mad that a vendor did not falsify importation documents so you could avoid Canadian Taxes?
Or are you mad because they offered to pick up the humidor and refund your money?
Or are you mad because they only offered you a 15% refund if you chose to keep the humidor[quote]

Honestly Bobarian ,yes i am,they admited to doing it for everyone else,why not me?Pick up the humidor and refund?I need a humi posta haste,thats not going to help me out.I put forward the suggestion of sending me another while i waited for mine to get picked up,no dice.15% refund for a product will still perform its intended purpose but is now considerably less aesthetically pleasing?Honestly ,no ,thats not enough.I simply cant afford to have it returned then have another with yet another charge come along,i budgeted for a certain amount spent on a humidor and thats all i have.

Next...

"captain53

What is unacceptable about a full refund and buying another humidor somewhere else of your choice?"

I have time constraints Cap,im leaving to go to Cuba sunday and will rtn the following sunday with some cigars i had planned to store in my new humi.Waiting for another humi isnt an option i would like to exercise.Given im not as experienced as some of you and didnt know i could store them in ziplock bags for very long.

"Bobarian

Doesnt look like Cory stuck around to introduce himself or wait for a response. Dave seems like a good guy and has made the offer to pick up and issue a credit. A new humidor could be ordered and delivered by the time Cory returns from his trip. If not the boxes could be temporarily stored in zip lock bags or a cooler. Damaged feet could have happened when shipped and the tops falling off the humidification devices is pretty common."

Jesus,are you this guys butt buddies or what?Anymore brown nosing and youll be livin in his pooper,jk.But really,i appreciate this offer that was never actually made...to me anyways...but i would like a humi now(have at er with the impatience jokes),i paid to have it this week and thats the point of this post,bad service,having one waiting for me when i return isnt good service.

And the last one...

"Resipsa

Sounds to me they made an effort to make good. Sound customer services practices.
Out of curiousity, why did you try to haggle (your words) since you don't want a refund (your words).
Out of further curiousity, you want a humidor that isn't damaged (your words) and you need it now (your words).
What would you have her do? Drive to your house and repair the humdior herself"

I "haggled" because i thought 15%was not fair,not terribly confusing is it?15%refund for something that disapoints me everytime i look at it?In my eyes thats not acceptable.What would i have her do?Easy,send me another one while im waiting,charge me for a second then refund me the humi that gets brought back,confused?Probly right?

Again guys,maybe this wasnt the best idea for a first post and maybe im being a big **itch but i feel kinda screwed.I didnt mean to sully Cheaphumidors.com,i shopped there precisely because of this site and its very good reviews of cheaphumidors.com.If my case is an exception then let this Dave person come forward,contact me and we can sort this out.