Quote:
Originally Posted by RightAJ
Grr!! I hate bad customer service.
On the flip side, I have had fantastic experiences with Oliva, Xikar and Zippo. Customer service is almost as important to me as the actual product.
Sorry about that Don..
aj
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Actually customer service is more important. You may get my $$$ once, but great customer service will get me back the second and third time. Even though I have had a few issues with my Palios, the 100% warranty makes up for it. I have bought them as gifts as I know should there ever be an issue, they will be taken care of.