Quote:
Originally Posted by poriggity
New Havana lost my business for the way they held the scavenger hunt and pulled boxes OUT of people's carts WHILE they were in the midst of checking out...
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For the record NHC did not
PULL THEM OUT of the carts. The goal of the hunt was to randomly place them within other Tat products. Inventory of 1 box at a time. It would appear for a minute or so and then dissapear and reappear somewhere else.
The site has real time inventory. What happened is people posted the link to the product thus bypassing the need to
Hunt for it. The allowed many people to get them at the same time. the real time inventory took over and ensured that you did not place and order for something that was not available.
The idea for this hunt gave everyone a fair shot and was supposed to make it fun. Of all the ideas that are out there with the current release, I think this was the most creative. I give Dan props for that. Also, one he realized what was going on he took steps to fix it by changing the product code so that you could not just refresh your screen.
So before you go spreading bad blood toward a retailer that has a great reputation, please think a little about what may be going on. Dan and Pete both had the best interests in mind. The fast moving resources of the internet forums took over and botched the execution.