just got this...
Dear Valued Click-N-Ship® Customer,
Due to a technical issue, you may have experienced difficulty receiving Track & Confirm data for Click-N-Ship domestic Priority Mail labels printed between Thursday, October 1st, 2009 and Tuesday, October 20th, 2009.
If you generated a domestic Priority Mail label on Click-N-Ship within the indicated timeframe and have had difficulty with obtaining Track & Confirm data from USPS.com, we apologize for the inconvenience. If you would still like to obtain Track & Confirm data for a domestic Priority Mail label printed between the dates indicated above, please follow the instructions below:
In the Track & Confirm field on usps.com, please add two (2) additional digits, "94", to the left most position of the twenty (20) digit tracking/label number. For example, if the tracking/label # is 0550 1699 3200 0006 9161, the tracking/label # necessary to receive tracking data would be 940550 1699 3200 0006 9161.
Additionally, your domestic Priority Mail tracking number(s) for labels printed within the date range above will be automatically corrected Thursday, October 22nd, 2009, and available in your Shipping History. Please feel free to visit
www.usps.com/clicknship.
Once again, we apologize for any inconvenience this may have caused, and we sincerely appreciate your business.
Thank you,
USPS Click-N-Ship Team