I have had it for about 6 years and it sucks but sure as heck sucks a lot less than the other alternatives. They do continually slip the price up a little at a time but I am really pissed about loosing VS Channel as I watch quite a few shows on there and since they cut it off they sure as hell did not lower my rate for loosing it. I wrote them about it and they quickly wrote me back that they basically did not care if I did not like it. Anyway, they still have better service than any others I think. I have Charter cable at the lake place and holy cow that will make you appreicate anything!