View Single Post
Old 09-20-2009, 09:42 PM   #9
leafandale
Guest
 
Posts: n/a
Default Re: Mad as heck at a retailer

Quote:
Originally Posted by Sr Mike View Post
A respectable vendor would have called you to let you know they were back ordered before charging your card.
Sometimes online inventory and REAL inventory numbers get out of line and things get ordered that we don't have at that time. That person always get's an email or phone call to let them know the status and I allow that person the choice to keep their order in place or cancel. I never charge anyones card until the box is ready to be sealed and postage affixed.
  Reply With Quote