Cigar Asylum Cigar Forum - View Single Post

WyoBob · 08-05-2009, 08:17 AM

I really like the Brazilias. I got a deal on a 10 pack from Cbid (or C.I.-can't remember) and 3 of the 10 were plugged. As the time for returns had passed, CBID/CI wasn't interested in replacing them but did say that when I ordered again, they would do something?

I wrote a letter to CAO and received a hand written response from their C.S. rep, replacement cigars and a DVD. I was very impressed with their response and service and will be buying more Brazilias

WyoBob

08-05-2009, 08:17 AM	#40
WyoBob Still Watching My Back Join Date: Oct 2008 First Name: Bob Location: Buffalo, WY Posts: 155 Trading: (1)	Re: CAO love I really like the Brazilias. I got a deal on a 10 pack from Cbid (or C.I.-can't remember) and 3 of the 10 were plugged. As the time for returns had passed, CBID/CI wasn't interested in replacing them but did say that when I ordered again, they would do something? I wrote a letter to CAO and received a hand written response from their C.S. rep, replacement cigars and a DVD. I was very impressed with their response and service and will be buying more Brazilias WyoBob