Quote:
Originally Posted by rennD
Sorry to hear that. I have not had these experiences personally.
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Because it was a known problem, I have a feeling their tech support were on guard. Throughout the conversation the guy was trying to bait me into saying it was my fault. I figured it out and ran around it. He continued, and eventually blamed me for the video card dying.
I was livid. I complained enough about this on notebookreview.com, but I was just plain pissed. It was a known issue. Just replace the stupid card and I'd be on my way. Rather I get accused of breaking the card, and the bastard on the phone threatened my warranty saying he had it recorded that I stated it was my fault. I said screw it and called AMEX.
I will NEVER buy HP again. Dell, I've had problems before, but they've been fair in the end. HP basically told me to piss off. Dell were upfront with the Nvidia issue, and took care of their customers. HP were sneaky little shats about it, and tried to con people. I give my money to Dell. SMYD HP.